2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 7.3K–7.3K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I was informed that said institution had no record of any funds belonging to my person.,,JPMORGAN CHASE & CO.,NY,10023,,Consent provided,Web,2018-04-12,Closed with explanation,Yes,N/A,2824541 1
I was informed that the bank made the decision to close my two accounts. No reason was given. When I asked for the reason 1
I was informed that the documents had been losta revelation that underscores a serious lapse in internal controls and further illustrates the negligence with which my claim has been managed. 1
I was informed that the expected completion date was XX/XX/XXXX 1
I was informed that the information I submitted along the process had n't been verified until the 55th day of the loan process. 1
I was informed that the only way to proceed with refinancing was if I purchased a vehicle priced at {$32000.00} or more. This condition was unexpected and contradicts the initial representation made by the dealership regarding refinancing opportunities. It appears that the dealerships promises were contingent on an entirely new and more expensive vehicle 1
I was informed that the payments were being processed tomorrow ( XXXX ) 1
I was informed that the POA has still not been processed or reflected on the account. 1
I was informed that the release of funds hinged upon my submission of a short form from the Pennsylvania court system. 1
I was informed that the request takes XXXX hours to process. It has been over XXXX hours as I have requested this more than once. 1
I was informed that there was no active account on file under my information 1
I was informed that there was no judge 's name or signature 1
I was informed that they could not reimburse the fee. The reason being they had already given me 3 courtesy reimbursements and the system would not allow them to do a XXXX. I explained this was not a courtesy 1
I was informed that they were placing a hold on the full remaining amount of my paycheck until the following Tuesday 1
I was informed that they would be unable to resolve the dispute in my favor without a cancellation number from XXXX XXXX ( which I was never provided with ). 1
I was informed that they would reach out the credit bureau and have the matter fixed 1
I was informed that this is something Bank of America do not do 1
I was informed that we would not qualify for the reward. 1
I was informed that XXXX XXXX does not participate 3
I was informed that XXXXXXXX XXXX staff had not gotten clearance from my XXXX. The procedure was cancelled due to no fault of my own. In fact 1
I was informed the amounts in the contract are the only ones I would need to pay to buyout the vehicle. 1
I was informed the {$3400.00} claim was denied for no suspicious activity. And that they could not further help me. With my daughters assistance 1
I was informed there are NO SUPERVISORS OR MANAGERS available to take my call. PHH is refusing access to my mother 's equity. I am unable to pay her bills.,,Ocwen Financial Corporation,CA,95008,Servicemember,Consent provided,Web,2022-10-31,Closed with explanation,Yes,N/A,6148869 1
I was informed they could not locate the package. Additionally 1
I was informed they rarely gave out refunds for extra payments 1
I was informed this was true 1
I was informed to expect the document 3 days prior to the scheduled closing. 1
I was informed to pay the flood insurance before it is due. I have done that in the past 1
I was informed we would have to do another credit pull for underwriting because my credit report had expired because this had dragged out for so long. It was then we discovered citi mortgage reported me 60 days behind 1
I was instead pressured to deposit even more money in order to withdrawal the funds. Recognizing the scam 1
I was instead put on hold and then disconnected. 1
I was instructed by the girl I spoke with to call back the next day since the funds hadnt been posted to the account yet before they would be able to close out the two accounts. I asked if that could be done over the phone to which the girl responded with yes. Thus 1
I was instructed by XXXX XXXX 1
I was instructed that I should suspend automatic payments 1
I was instructed to contact Cash App support. Enclosed hereto as EXHIBIT H is a true and correct copy of the correspondence received by Block 1
I was instructed to file for assistance with the Consumer Financial Bureau. On XX/XX/XXXX I opened case ( XXXX ) outlining my concerns around Well Fargo and opening a claim and closing a claim without ever requesting an initial affidavit of forgery or even a law enforcement report to see what exactly transpired and what if anything caused a delay in reporting the forged checks. ( Please see Exhibit XXXX ) The following day a letter wa drafted and sent via US Mail dated XX/XX/XXXX outlining Wells Fargo was in receipt of my complaint and request for assistance and that they will respond within XXXX business days and it was signed or generated by a XXXX XXXX XXXX of Wells Fargos Escalation Representative in the XXXX XXXX XXXX XXXX. For the record the first letter was in reference to Wells Fargo case XXXX 1
I was instructed to go to XXXX webpage and complete the online Hardship Application. As I read the instructions to submit the online application 1
I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail 1
I was instructed to XXXX the mentioned virus 1
i was insulted. I purchased a bed in late XXXX and it took until XXXX XXXX to be in working order. I have contacted her regarding this 1
I was intentionally given the wrong type of paintdeck paint for the lanaiwhich could have caused further charges if applied. This demonstrates a pattern of obstruction or negligence by the office staff that unfairly positioned us to be penalized despite our good-faith efforts. 1
I was issued a Court order to appear in court for XXXX of my XXXX delinquent accounts. I am writing to you today and asking your help to 1 ) getting my money refunded to me 1
I was issued a new Payroll debit card that will be mailed to me by XXXX and told I will get it in 3 days free of charge and the customer service worker also said to me 1
I was just not given the ability to. 1
I was just passed around 3 or 4 times to what was supposed to be customer service specifically for my issue 1
I WAS JUST SERVED WITH AN EVICTION NOTICE!!! 1
I was just talking to the issuer 1
I was labeled high-risk and denied opportunities based on information that should have never been disclosed or accessed. This constitutes a willful violation under FCRA XXXX and a privacy violation under the Gramm-Leach-Bliley Act. The damage from this unauthorized sharing is permanent and I am now seeking full accountability for its impact. 1
I was late more than 30 days. I quickly redressed the issue by paying for the month missed and another month ahead of time. To my dismay 1
I was late on my XXXX rent 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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