I was informed that they would reach out the credit bureau and have the matter fixed

What the CFPB Record Shows About I was informed that they would reach out the credit bureau and have the matter fixed

I was informed that they would reach out the credit bureau and have the matter fixed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I can forw, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was informed that they would reach out the credit bureau and have the matter fixed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this what happened ... I was informed by my loan officer that I would skip a payment to be able to apply that money that is normally auto debited from my checking account to my refinance closing costs. They kept pushing back the refinance for various reasons and was unable to get in contact with different managers or other people in the underwriting department. Long story short", and the single most common underlying issue is "and when I had my aunt ( a real estate paralegal ) look at the numbers she said my payment would only go down by about {$80.00} to {$90.00} dollars or so a month and with me paying {$5100.00} dollars in closing costs".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was informed that they would reach out the credit bureau and have the matter fixed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.