I was informed we would have to do another credit pull for underwriting because my credit report had expired because this had dragged out for so long. It was then we discovered citi mortgage reported me 60 days behind

What the CFPB Record Shows About I was informed we would have to do another credit pull for underwriting because my credit report had expired because this had dragged out for so long. It was then we discovered citi mortgage reported me 60 days behind

I was informed we would have to do another credit pull for underwriting because my credit report had expired because this had dragged out for so long. It was then we discovered citi mortgage reported me 60 days behind has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to By b, and the most recent logged activity is By beginni, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was informed we would have to do another credit pull for underwriting because my credit report had expired because this had dragged out for so long. It was then we discovered citi mortgage reported me 60 days behind reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "everybody wins! Well thats not what happened. We got a conditional clear to close on XX/XX/XXXX and it was like pulling teeth to get citi mortgage to give us the information needed for underwriting with our new lender to explain the forbearance program. I had numerous calls appointments made and emails into the new loan consultant that I was assigned to XXXX XXXX", and the single most common underlying issue is "I finally started making headway. XXXX and I finally had a phone conversation and the plan was to close at the end of XXXX. Well My underwriters again needed more information on this forbearance program and again I was attempting to communicate with XXXX via email and phone to get what underwriting needed but was getting no response AGAIN. I have the documentation supporting this. So".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was informed we would have to do another credit pull for underwriting because my credit report had expired because this had dragged out for so long. It was then we discovered citi mortgage reported me 60 days behind: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.