Total complaints
1
Filed since Firs
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail's complaint history from CFPB public records. 1 consumers have filed complaints since Firs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Firs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they said their system was down | 1 |
| State | Complaints |
|---|---|
| and who knows how long that might take. I requested a Supervisor | 1 |
| Issue | Complaints |
|---|---|
| I answered the same questions while struggling to understand their geographical accents ( I am hard of hearing ). They no longer use the PIN they generated when I initially placed my freeze | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they said their system was down", and the single most common underlying issue is "I answered the same questions while struggling to understand their geographical accents ( I am hard of hearing ). They no longer use the PIN they generated when I initially placed my freeze".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was instructed to mail the requested documents via U.S. Postal Service from California to Georgia ; then wait three business days after their receipt of my slower coast-to-coast mail is "I answered the same questions while struggling to understand their geographical accents ( I am hard of hearing ). They no longer use the PIN they generated when I initially placed my freeze" in the "they said their system was down" product category.
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