| I was in bankruptcy protection. | 1 | 0.0% | only 24 months ago ... and I possess bank confirmation of every single monthly payment in full ( and on time ) for every month but one ( XX/XX/XXXX ) |
| I was in contact with during this ordeal that the business account was the victim and my savings account was not | 1 | 0.0% | I was under the impression that the money was going to be returned to the business account |
| I was in financial ruins! I had {$37.00} in my bank account and I used {$13.00} of it to start my XXXX shop. I made that {$13.00} back within the first week. In the first 2 months | 1 | 0.0% | Hey |
| I was in forbearance | 1 | 0.0% | I received a letter dated XX/XX/XXXX regarding Please contact us about your recently missed mortgage payment ( see letter dated XX/XX/XXXX ). As you can see |
| I was in full compliance with their terms of service. | 1 | 0.0% | the specific reason for it |
| I was in good standing with credit score of 715+ give or take a couple of questionable medical bills,Company believes it acted appropriately as authorized by contract or law,Shellpoint Partners | 1 | 0.0% | quite the opposite of my requested payout report. I attempted for two hours to reach my SPOC with no luck. After over 2 hours of phone calls |
| I was in need of an instant transfer from my Chase Bank XXXX account. I provided the necessary information and attempted to pay {$260.00} from said account using the XXXX portal on the Chase website. Everything seemed fine | 1 | 0.0% | holding multiple Chase Credit Cards in that time. I opened a Chase Bank Online Checking account on or about XX/XX/XXXX of this year |
| I was in no way responsible for any issues that may have arisen in relation to this particular loan account. | 1 | 0.0% | decision to close my credit card account |
| I was in the house with the Broker who took pictures | 1 | 0.0% | my case finny made it to the Service Manager |
| I was in the kitchen one night while one of my kids was in the bath upstairs and all of a sudden water was pouring from the ceiling into the kitchen on my new table and chairs. It turned out to be the bathtub upstairs. I was afraid the tub was going to fall through the ceiling. I called and it took them quite a while to come out. A repair man did come and fix the leak and clean up what I could see of the water. However | 1 | 0.0% | but they all seemed to have no idea what they were doing. One man was so out of it ( Im assuming he was on drugs ) he went into our pantry instead of exiting out of the front door where he came in. He also asked us for drugs. Of course |
| I was in the processes of a second dispute with Consumer Financial Protection Bureau. Phone spoofers were destroying my accounts. They closed my accounts | 1 | 0.0% | I need to have most or all of my late fees removed. I was in the hospital in XX/XX/year>. I couldnt pay on time.Also |
| I was infomed by not only executive offices | 1 | 0.0% | My name is XXXX XXXX. I had an opened case with Chase and the CFPB in regards to a XXXX check deposited into my account |
| I was informed branch staff could not do so as only the back office '' had that authority. | 1 | 0.0% | a Fraud Field XXXX. She falsely claimed that customer service had attempted to contact me earlier in the week. I received no such calls from any legitimate M & T phone numbers |
| I was informed by a family member that her Macy 's payment was reversed and her account debited | 1 | 0.0% | I called your customer service team regarding a payment I thought had been applied to my Macy 's account. I informed the representative that I would check with my bank |
| I was informed by a supervisor from the Department of Labor that my account was marked as fraudulent with zero notification or any reasoning for marking as such. It wasn't fraudulent. The only thing that was fraudulent was I reported to the Inspector General and Directors of government agencies that the only piece of documentation that was used in my assistance determinations was my XXXX XXXX mortgage statement. They did not include any of the other documentation of all my other bills ( utility | 3 | 0.0% | I have submitted the same exact disputes multiple times dating back almost 3 years. The information I provided was accurate and true. All statements |
| I was informed by another supervisor that this action could not be taken. | 1 | 0.0% | I contacted Capital One again to address this discrepancy. I spoke with a supervisor who acknowledged the misinformation I had received. This supervisor assured me that a good faith update '' could be submitted to the credit bureaus to rectify the incorrect reporting upon receipt of a full payment made during our call. I followed the supervisor 's instructions |
| i was informed by Chase that my claim was denied and the funds had been taken from my checking account,,JPMORGAN CHASE & CO.,FL,333XX,Older American,Consent provided,Web,2021-07-03,Closed with explanation,Yes,N/A,4513322 | 1 | 0.0% | i discovered that this person had only transferred the {$29000.00} from my savings account *This was done without any delay from Chase which is their SOP on transfers of that large amount *Since my bank was now closed |
| I was informed by Chase that they will no longer have any relationship '' with me | 1 | 0.0% | I was approved for a freedom credit card. The card was sent to my home and I activated it. However |
| I was informed by my mortgage officer that the he was just made aware that the home I was purchasing is a multi-family because he received the appraisal from underwriting and due to the home being a multi-family | 1 | 0.0% | since I had used their services twice in the past |
| I was informed by our Department of Justice that my identity and sensitive data information was compromised in a database breach by a company : XXXX | 1 | 0.0% | several branches of data with different companies Ive had associated with |
| I was informed by PayPal on XX/XX/XXXX | 1 | 0.0% | we experience high transaction volumes during a specific period |
| I was informed by representatives that Self Financial does not have a time frame for issuing refunds. This assertion is incorrect and inconsistent with Federal Regulation Z ( 12 CFR 1026.11 ) | 1 | 0.0% | handled by XXXX and XXXX XXXX |
| I was informed by that representative that I could go to your website and print off the package. | 1 | 0.0% | we had the same issue with the XXXX payment. Sometime between XX/XX/XXXX and XX/XX/XXXX |
| I was informed by XXXX XXXX on XXXX/XXXX/XXXX that they would use the XXXX value of {$210.00}. | 1 | 0.0% | initially was because PNC used a BPO appraisal of {$360000.00} to determine the value of my home. This inflated value along with PNC 's and XXXX XXXX 's delay in correcting the value resulted in improper fees and improper Streamline Modification payments. Incidentally |
| I was informed I was selected for a XXXX XXXX XXXX XXXX XXXX position at XXXX XXXX. | 1 | 0.0% | on Saturday |
| I was informed of a refund of over {$4900.00} for overpayment. | 1 | 0.0% | I received notification from MOHELA that my loans had been forgiven under the Public Service Loan Forgiveness ( PSLF ) program. However |
| I was informed otherwise | 1 | 0.0% | I was initially informed by the fraud department that my account had been closed |
| I was informed that : 1 ) the decision to close our account was final ; 2 ) The stated reason in the letter was incorrect ( false ) and 3 ) Chase would not provide the reason for taking this action. The executive office suggested I undertake my own background search related to my social security number to try and find out the reason why. | 1 | 0.0% | I sent an email to XXXX XXXX |
| I was informed that either no work had been performed by XXXX XXXX XXXX XXXX or that their repair was completely faulty. The mechanics at XXXX XXXX XXXX XXXX XXXX XXXX advised that the necessary repairs needed to be redone in their entirety | 1 | 0.0% | a representative at XXXX XXXX XXXX XXXX on XX/XX/XXXX. He advised me that I would have to pay for additional services |
| I was informed that Equifax would not remove the data | 1 | 0.0% | and several disputes initiated in XX/XX/XXXX |
| I was informed that even if the item had been stolen from my property | 2 | 0.0% | I submitted a formal dispute with Chase Bank |
| I was informed that Experian blocked the intended purchase due to my account being frozen. XXXX attempted to get through to Experian but could not. | 1 | 0.0% | I went online to temporarily remove the security freeze. Allegedly |
| I was informed that I couldn't close the account at the branch | 1 | 0.0% | my daughter XXXX XXXX initiated XXXX transfers totaling {$29000.00} from her XXXX XXXX account to my Citibank checking account. Although these XXXX transfers went through successfully |
| I was informed that I did not meet the spending threshold of {$10000.00} as the annual fee was included in the calculation. | 1 | 0.0% | I noticed the total new charges reached {$10000.00} |
| I was informed that I did not qualify because there was only one direct deposit and not multiple ( the opposite of what the phone representative informed me on XX/XX/XXXX and also back in XXXX ). | 1 | 0.0% | XX/XX/XXXX |
| I was informed that I must pay {$1500.00} to bring my account up to date and avoid further interest charges. | 1 | 0.0% | I was dissatisfied with the response received. I informed them what the sales representative told me and I was told that I am sorry for any miscommunication |
| I was informed that if I would like this process to move more quickly and/or be able to speak with a team lead or supervisor | 1 | 0.0% | the reissued gap coverage check had been cashed and deposited by Bridgecrest |
| I was informed that it is too late for Ditech to stop the foreclosure. Green Tree formerly | 1 | 0.0% | decided to foreclosed on the property on XXXX XXXX XXXX. I was never given a reason as to why the home was foreclosed on. I have an unheard of credit score. I have never paid a bill late or missed one. Ditech did not take my credit score into consideration. I have been treated unfairly by Ditech |
| I was informed that it would take 10 business days to receive the documentation. Despite my repeated inquiries | 1 | 0.0% | I eventually received an email stating that my claim had been denied as no error had occurred. This decision baffled me |
| I was informed that Mortgage Solutions does not participate | 1 | 0.0% | and if I do manage to secure credit |
| I was informed that my case was being escalated and that the tax department was working to communicate with my taxing authority. I requested updates and call-backs | 1 | 0.0% | I have contacted my lender multiple times to resolve this issue on the following dates : XX/XX/XXXX |
| I was informed that my case was closed on XX/XX/XXXX and has not been reopened. Furthermore | 1 | 0.0% | on XX/XX/XXXX |
| I was informed that my contact details and information had been changed ( identity theft ) without my consent. This seems unusual and unacceptable to me | 1 | 0.0% | as soon as possible |
| I was informed that my identity could not be verified due to an issue with my phone number not being on my account. I have been a Citi member since XX/XX/XXXX | 1 | 0.0% | approximately a week later |
| I was informed that my loan was being sent to a collection agency. This sudden action was taken without adequate notice or an opportunity for me to address any alleged issues. | 1 | 0.0% | and I believe the reporting is both harmful and misleading. On XX/XX/year> |
| I was informed that my original email had not been received. Furthermore | 1 | 0.0% | XX/XX/year> |
| I was informed that my payment I had made was being transferred to XXXXXXXX XXXX I was informed in the letter and on the phone | 1 | 0.0% | XXXX XXXX XXXX |
| I was informed that no documents had been received | 1 | 0.0% | I mailed the following supporting documents to your office at XXXX. XXXX XXXX |
| I was informed that no exception would be made. | 1 | 0.0% | I was informed that only qualified money from external banks qualifies for the bonus |
| I was informed that one of my employment verification forms was not included ( XXXX XXXX | 1 | 0.0% | I was granted forgiveness of my student loans. However |
