2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 6.6K–6.7K of 25.6K

Company Complaints
I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that 1
I then only use the citi premier card in my daily life. That's a huge loss for me. Citi 's behavior is really like a robbery in my eyes. 1
I then paid XXXX on XX/XX/XXXX a check in the amount {$860.00} for the XX/XX/XXXX New Mortgage Payment which caused a DOUBLE '' XX/XX/XXXX payment! In the meantime 1
I then received a second letter dated for XX/XX/XXXX with new documents with new dates that included my title for my car my loan docs 1
I then received via email all the necessary documents that showed my booking contract 1
I then requested for the attorney to contact me directly and ended the call. 2
I then requested the evidence used to support their denial and when they delivered the evidence there was no evidence. They had a partially filled out intake form not filled out in full or correctly by their agents 1
I then said I am not signing anything until I know I am getting my Initial DP back. He said thats what its for. I looked it over and I was entitled to the full amount and not even 2 seconds later he sends me another form to sign saying that I would only get half. I said no 1
I then selected the option Text me at XXXX XXXX XXXX. 1
I then sent her copies of the email I received and the link I applied on and explained it was the right link since my husband received his points. She called back again on XX/XX/year> after reviewing the copies and again said she could not do anything 1
I then stated Im going to pursue legal action. 1
I then told XXXX that it sounded as if my credit account was being tampered with to force me 1
I then tried calling the other number XXXX and spoke with someone named XXXX in the United States whose operator id was ( XXXX ). She looked for accounts using my Social Security # and said that she could not find any accounts open under my name 1
I then tried to contact Fifth Third Bank by emails 1
I then tried to send Best Buy a secure message 1
I then was disconnected.,,ONLINE Information Services 1
I then went to a Citi branch in XXXX 1
I then wrote a complaint to the Ombudsman which seemed to influence some movement ( see attached ). 1
I therefore do not care about my credit score. 1
I therefore was forced to settle with XXXX XXXX to keep my home. 1
I think 2
I think all were completed but the site showing '' failed to upload ''. Then the customer service agent is required to turn off your VPN to try again. It is totally a scam. 1
I think all were completed but the site showing '' failed to upload ''. Then the customer service agent is required to turn off your XXXX to try again. It is totally a scam. 1
I think for many other regular customers will end up falling for this unfair practice ( or 1
I think he said was part of the identity theft investigation. Then the Fraud Case # he gave me was XXXX. Followed by his contact number XXXX. 1
I think I messed that one up 1
I think if an attorney was willing to represent me in this matter 1
I think it is justifiably unfair for my son to be penalized with the bad credit rating. I am contesting the collection fee 1
I think it is not an appropriate response when I have been all this time without knowledge of what was happening 1
I think it was. 1
I think PayPal did wrong their decision. 1
I think that every sane person would think that not having an answer a year and a half after applying is completely unreasonable. But Mohela thinks that I am the one who is being unreasonable 1
I think that there are few people 1
I think that they ( paypal 1
I think that they should be held to their own statements. 1
I think there was a binding verbal agreement that the old lease was terminated without any liability 1
I think they are attempting to extort money from me to pay a debt I did not incur or authorize 2
I think this is fair for them to do. Currently interest and capitization are applied to my account 1
I think uh yesterday I called around XXXX No you actually called me 3 times on XX/XX/24 while I WAS WORKING repeatedly XXXX 1
I think we Deserve Much Better than this from Not only our Credit Reporting Agencies to Keep our Information FAIR 1
I thought 2
I thought about it and said that I would like to speak to a manager instead because there has to be something that can be done and I would need to situate my other accounts at Chase Bank first 1
I thought everything was resolved. 1
I thought I could easily get the {$35.00} refunded to my account 1
I thought I did everything I needed to do. 1
I thought I was Adulting and becoming responsible. But instead I was gullible and weak. It's XX/XX/XXXX and there has been a death in my immediate family. I have no emergency money and I can't go I can't afford to send flowers that are cohesive to rest of the Funeral. No one considers Funerals as important unless it's someone they care about 1
I thought I was back on track with an on-time payment XXXX {$2500.00} XXXX. Unfortunately 1
I thought I was somewhat safe in withdrawing and depositing the cash. The Scammers told me that I had to save the receipt for the XXXX deposit 1
I thought it was a little odd that huge loss within a few short months and always wanted it investigated to see if they stole money back then too. 1
I thought it was a scam. We're in the middle of a pandemic that has put many people out of work ( women especially ) and I couldn't imagine that Chase Bank would hire people from XXXX to collect against jobless American 's but I think they did. I told the man if he really represents Chase Bank ( a guy calls me 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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