2026 data Public-data reference. official source

I then was disconnected.,,ONLINE Information Services

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I then was disconnected.,,ONLINE Information Services's complaint history from CFPB public records. 1 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Also
Since

Total complaints

1

Filed since Also

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I then was disconnected.,,ONLINE Information Services complaint mix by product

Total complaints: 1

I then was disconnected.,,ONLINE Information Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). please know: 1 complaints (100.0%), resolution 0.0% please know 100.0%
  • please know 1 100.0% 0% relief

How I then was disconnected.,,ONLINE Information Services's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
please know I contacted Online Information Services again the following week on XX/XX/XXXX 1

Top States

State Complaints
Inc.,TX,77433,Servicemember,Consent provided,Web,2020-07-21,Closed with non-monetary relief,Yes,N/A,3755943 1

Top Issues

Issue Complaints
trying to get a resolution. I also contacted XXXX XXXX on XX/XX/XXXX and spoke with XXXX ( Employee # XXXX ) for 35 minutes before being put on hold and hung up on. XXXX created a collection agency dispute notification ( # XXXX ) and forwarded my case to the back room personnel. She explained to me 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I then was disconnected.,,ONLINE Information Services

I then was disconnected.,,ONLINE Information Services has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is Also, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I then was disconnected.,,ONLINE Information Services reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "please know I contacted Online Information Services again the following week on XX/XX/XXXX", and the single most common underlying issue is "trying to get a resolution. I also contacted XXXX XXXX on XX/XX/XXXX and spoke with XXXX ( Employee # XXXX ) for 35 minutes before being put on hold and hung up on. XXXX created a collection agency dispute notification ( # XXXX ) and forwarded my case to the back room personnel. She explained to me".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I then was disconnected.,,ONLINE Information Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I then was disconnected.,,ONLINE Information Services have?

I then was disconnected.,,ONLINE Information Services has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I then was disconnected.,,ONLINE Information Services respond to complaints on time?

I then was disconnected.,,ONLINE Information Services has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I then was disconnected.,,ONLINE Information Services?

The most common issue reported against I then was disconnected.,,ONLINE Information Services is "trying to get a resolution. I also contacted XXXX XXXX on XX/XX/XXXX and spoke with XXXX ( Employee # XXXX ) for 35 minutes before being put on hold and hung up on. XXXX created a collection agency dispute notification ( # XXXX ) and forwarded my case to the back room personnel. She explained to me" in the "please know I contacted Online Information Services again the following week on XX/XX/XXXX" product category.

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