2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 6.7K–6.7K of 25.6K

Company Complaints
I thought it was something else. I did not find this to be light-hearted or funny - The banker was not professional and laughing at a banking error is not appropriate. It is alarming that a bank employee would make changes to a bank account before confirming the changes with both bank customers. 1
I thought it would be okay just to have it stay in my Venmo acct. 1
I thought that 3 weeks completion time was a rapid turn-around considering it took nearly 5 years to get the packet from Bayview in the first place. 1
I thought that it was okay to use the service if they helped to switch the previous account to a new one along applying with the {$30.00} XXXX discount. However 1
I thought that they understand the situation and decided to stop considering me accountable for this debit 1
I thought that they would be forced to finally work with me to help me keep my home. Instead 1
I thought the issue was already settled as far as payment to me for the unauthorized opened accounts. 1
I thought the statement closing date would be XX/XX/XXXX 1
I thought the vendor had reversed the refund to get money back 1
I thought the XXXX XXXX bill from XX/XX/XXXX to XX/XX/XXXX was also paid automatically. Also 2
I thought these were two separate incidents 1
I thought they might fix it 1
I told collections this 1
I told Gemini support I hoped they could resolve this issue before I filed my first CFPB complaint ; I finally did file my first CFPB complaint on XX/XX/XXXX. 1
I told her about my situation 1
I told her goodbye. 1
I told her I didn't have it and she said let me see if I can authenticate you another way and if I could hold 1
I told her I thought this a phish or a scam 1
I told her I was still going to try and get a credit for what I paid before but no one will help me 1
I told her I would give her until Monday 1
I told her I would not give it to her 1
I told her if she looked at payment history any payments that went to principal were the ones wrong 1
I told her its a publicly traded company and has been around for some time. I also explained that no one ever told me if I kept trying my account that they would freeze it and terminate my banking relationship. They did this without a warning all because I was trying to invest my funds into Crypto on XXXX that they did not want me doing. Now I am unable to pay my mortgage 1
I told her No and No again! She kept trying to get me to agree to the stupid forbearance. 1
I told her not to so it wouldn't stay on my record as paid after months in collections. 1
I told her so 1
I told her that I had sent the fax 1
I told her that I have video proof that I do not owe to replace the whole carpet and that all I owe is a water bill that's around {$55.00} 1
I told her that I only wanted my teeth cleaned..... The hygienist said that XXXX XXXX had hired a very nice new office manager and the office manager would help me. The hygienist said that I needed to speak with the office manager before she could clean my teeth. The hygienist exited the work area without cleaning my teeth. I sat in a reclined position waiting to have my teeth cleaned.... ( I did have money for Patient Responsibility co-payment not covered by XXXX ).... EXITED 1
I told her that I placed a dispute on my credit card company as it was Not the sofa I ordered. I asked them to send me the links or pick the sofa up. ( See page 4 of email on XX/XX/XXXX ). 1
I told her that since XXXX until now I only lived at XXXX different addresses which were : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The lady told me I could provide a copy of my driver 's license with my signature 1
I told her this and that I wanted to dispute the claim. She said that it didn't matter 1
I told her to apply the extension to my XXXX payment so my credit report for XXXX wont reflect being late. I just checked my report in it shows the payment is late and it hasnt been past 30 days for them to submit the payment. Today is the XXXX and my next payment is due on the XXXX. That XXXX payment shouldnt be on there today. 1
I told her we had already done that 1
I told him he would have to use the recorded call to get the details and that I expected credits for charges that I told him were not mine. Of course 1
I told him how I was looking for my account number and the company address and that i just called and the man I previously talked to called me rude and hung up on me- this man then hung up on me as well. I called back again from my work phone and it just rang. I was unable to obtain my account number with IQ Data International Inc. or the company 's address. After searching online 1
I told him I didnt know them and he continued to question me. This is ridiculous. Someone calling my home 1
I told him I having no conversations with them until their offer is received in writing. I believe these people are not only harassing me 1
i told him it took 34 days to get this engine 1
I told him it was fine. I went to give him the money and he said he can't accept the payment 1
I told him NO if he sent it I would not cash it. 1
I told him that I changed my address on my 1st call 1
I told him that I the text said not to shared the code 1
I told him that I wanted to talk to someone who could actually tell me what needed to be done to resolve this issue 1
I told him that this would not work for me. Then XXXX XXXX XXXX 1
I told him this has been going on for weeks and nobody has solved the issue and everyone is telling me the same. 1
I told Mr. XXXX if I had to come back 1
I told Ms. XXXX that I would reach out to my condo association manager. 1
I told Ocwen that we had the money in our account to pay in full and get everything taken care of. After several hours 1
I told the Ally representative he was wrong because as long as one party ( borrower or co-borrower ) is listed on the Title they can get sole auto insurance coverage. The Ally representative placed me on hold to check if what I said was legit only to return to the call to tell me I was right which was a complete waste of our time. Thereafter 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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