Total complaints
2
Filed since He s
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I think's complaint history from CFPB public records. 2 consumers have filed complaints since He s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since He s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I think's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they broke it up in XXXX accounts. The highest balance was put on the 24.99 % loan. After 4 years | 1 |
| I called and spoke to a Specialist again on XX/XX/XXXX and said they could refund me the {$1400.00} to a bank account. I never received anything. So | 1 |
| State | Complaints |
|---|---|
| XXXX of 2016. I begged them to lower the interest rate to 9.9 % since they have never contacted me to let me know of any promotions to lower the interest. I was too stupid to monitor it until I realized that the amount was never going down and the XXXX interest was less then BOA is charging me. At this rate it will take me 20 years to pay it off paying the minimum. | 1 |
| illegal for them to keep the money I have already paid to the bank for a purchase | 1 |
| Issue | Complaints |
|---|---|
| I was paying back about {$1.00} a month. I called them several times and | 1 |
| your request was declined. We are keeping the money towards future installment payments. '' I asked on what grounds? I have never been late. I have never even paid any interest that I know of | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I think has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to He s, and the most recent logged activity is I chatted , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I think reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they broke it up in XXXX accounts. The highest balance was put on the 24.99 % loan. After 4 years", and the single most common underlying issue is "I was paying back about {$1.00} a month. I called them several times and".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I think: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I think has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I think has a 0% timely response rate to CFPB complaints.
The most common issue reported against I think is "I was paying back about {$1.00} a month. I called them several times and" in the "they broke it up in XXXX accounts. The highest balance was put on the 24.99 % loan. After 4 years" product category.
Read our methodology — how this data is sourced, computed, and verified.