Total complaints
2
Filed since Howe
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I thought's complaint history from CFPB public records. 2 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I thought's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I attempted to log into my account on XX/XX/XXXX only to discover that it was blocked. Upon calling Citi customer service | 1 |
| and drugged by I believe strippers in XXXX XXXX. They took a total of at least {$10000.00} using my drugged state to send themselves XXXXXXXX XXXX debit card | 1 |
| State | Complaints |
|---|---|
| until today ( XX/XX/XXXX ) when I received an email from Citi to check my secure messages. Upon logging into my account I discovered that the checking account was closed and the balance of nearly {$15000.00} was now XXXX. I called customer service and spoke to a supervisor | 1 |
| what is the point of having a bank if they don't even protect you with things like this? there isn't. And Bank of America can even replace {$10000.00} to help a wronged customer? Like they don't have the money. Anyways | 1 |
| Issue | Complaints |
|---|---|
| as well as the submission I made with XXXX. ) Citi had in fact never notified me it was needed until I was unable to get the account up and running and made several contacts to customer service in XXXX to figure out why - finally someone told me that this information was missing | 1 |
| they were all sketchy payments to names I have never sent money to before nor had prior activity for especially the amounts that were being sent. I went to Bank of America to file a claim and they said it was a robbery only not fraud and only the police can do something about it. I was going to file a police report but after doing research | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I thought has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is On the nig, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I thought reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I attempted to log into my account on XX/XX/XXXX only to discover that it was blocked. Upon calling Citi customer service", and the single most common underlying issue is "as well as the submission I made with XXXX. ) Citi had in fact never notified me it was needed until I was unable to get the account up and running and made several contacts to customer service in XXXX to figure out why - finally someone told me that this information was missing".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I thought: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I thought has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I thought has a 0% timely response rate to CFPB complaints.
The most common issue reported against I thought is "as well as the submission I made with XXXX. ) Citi had in fact never notified me it was needed until I was unable to get the account up and running and made several contacts to customer service in XXXX to figure out why - finally someone told me that this information was missing" in the "I attempted to log into my account on XX/XX/XXXX only to discover that it was blocked. Upon calling Citi customer service" product category.
Read our methodology — how this data is sourced, computed, and verified.