Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the USAA employee I was speaking with deemed it was my fault because I didn't upload the document requested. I explained to him that the request from USAA requested information that was wrong and I did not have | 1 |
| State | Complaints |
|---|---|
| that it can take up to 48 hours to receive the uploaded document. He confirmed he filed a request to the investigator team to re-investigate the new information I provided and then decide if they would reopen my dispute case. He confirmed that there were no promises that it would be reopened at this point even though it was USAA 's fault that they closed my dispute without the proper investigation. He said the Decision letter will be sent within 30 business days. And there is no way of knowing if it will be a different decision from what they already provided. They removed/took back our {$9300.00} provisional credit on XX/XX/XXXX. | 1 |
| Issue | Complaints |
|---|---|
| . for the investigation and I was wrongfully informed that there was no further action needed by me | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the USAA employee I was speaking with deemed it was my fault because I didn't upload the document requested. I explained to him that the request from USAA requested information that was wrong and I did not have", and the single most common underlying issue is ". for the investigation and I was wrongfully informed that there was no further action needed by me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that has a 0% timely response rate to CFPB complaints.
The most common issue reported against I then immediately uploaded a document with the requested information and asked him to confirm that he had received it. He explained that he could not do that is ". for the investigation and I was wrongfully informed that there was no further action needed by me" in the "the USAA employee I was speaking with deemed it was my fault because I didn't upload the document requested. I explained to him that the request from USAA requested information that was wrong and I did not have" product category.
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