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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 6.4K–6.4K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I spent a day researching whether I was ready to proceed with purchase 1
I spent at several chain restaurant which they have very little odd that they register wrongly. It has been 7 months since the problem starts and they can not give me a satisfying answer.,,AMERICAN EXPRESS COMPANY,MN,55105,,Consent provided,Web,2018-05-29,Closed with monetary relief,Yes,N/A,2921141 1
I spent hours on hold 1
I spent over two days and {$80.00} trying to make the payment 1
I spent over {$4900.00} for accommodations that were supposed to cost less than half that. This situation caused extreme financial distress 1
I spent quite a bit of my time and there's clearing up a negative balance on an old PayPal account 1
I spent XX/XX/XXXXrecovering from my injuries and worked part-time. This is the year when the trouble with my loans began. 1
I spoke briefly with XXXX about the call 1
I spoke directly with a PayPal representative by phone and later received follow-up communication by email. During this interaction 1
I spoke for over 30 minutes to a customer service member asking for a letter stating that the Credit Bureau could remove the late notice on my report so that my score could go up and I could finalize the home purchase. They again refused because of their duty to report late payments. I explained that I was never notified 1
I spoke on XX/XX/XXXX 1
I spoke to a manager 1
I spoke to a representative who assured me that the payment submitted for XX/XX/XXXX would not go through. On XX/XX/XXXX a payment was submitted to my checking account which charged me XXXX 1
I spoke to a representative who re opened the case for us and said it would now be handled at an escalated level of review. When asking them what Synchrony 's reasoning was for declining our dispute request given the circumstances with the clear defects and XXXX XXXX refusal to agree to fix them 1
I spoke to a supervisor and was assured that with the good faith 1
I spoke to a supervisor named XXXX ( XXXX ). However 1
I spoke to a supervisor who apologized and said they would reissue and resend the check yet again. 1
I spoke to a woman named XXXX. Per my phone conversation with XXXX 1
I spoke to my auto broker and was advised to buy the car instead of getting a new lease 1
I spoke to this person on the phone again and he told me that XXXX XXXX could get me a reduced 20 % senior tax rate on the sweepstakes winnings. 1
I spoke to XXXX 2
I spoke to XXXX and he told me I've been scammed 1
I spoke to XXXX from the claims department 1
I spoke to XXXX XXXX XXXX XXXX XXXX 1
I spoke with 1
I spoke with 2 FedLoan reps regarding 2 things : 1 ) information on refund possibility 1
I spoke with a Block 1
I spoke with a customer service representative name XXXX XXXX and told me to dispute them not knowing that I had already disputed months back. They also sent me my balance to my bank for refund as requested that had been sitting in my acct for years. so 2
I spoke with a rep at Citi Bank who asked me to write a letter and explain what happened. I told her I did that the very first time and she told me that the representative who initially took commenced the dispute did not put all of what I told him in the system. I complied and sent the information ( email between myself 1
I spoke with a representative on a recorded line to send over documents needed for me to fully transfer this vehicle. For example 1
I spoke with Amex representatives and they told me that they can handle it for me. 1
I spoke with an unprofessional 1
I spoke with another XXXX of Navy Federals support team members 1
I spoke with him on XX/XX/XXXX 1
I spoke with Home Point Financial again and showed them my renters ' policy with the liability insurance. I was then told by XXXX XXXX that this was not what they were looking for and that they needed to look in to it and get back with me in XXXX XXXX. The problem here is 1
I spoke with my insurance agent at XXXX XXXX 1
I spoke with someone that I could not understand 1
I spoke with someone who said they escalated '' this matter and someone would call me within 24 hours. Nope! 1
I spoke with supervisors but everybody was asking me to wait. I receiving bills for those unauthorized charges and I am paying a minimum on it {$29.00} per month I don't want to destroyed my credit but I don't want to pay for fraud charges. 1
I spoke with the branch manager ( XXXX XXXX ) on Saturday 1
I spoke with the branch manager who escalated the case to the Bank of America Risk team. On XX/XX/XXXX 1
I spoke with the manager again and he said 1
I spoke with the supervisor in claims named : XXXX. XXXX stated the merchant has claimed that my family was a no show ''. This is not true claims by XXXX but rather lies to cover up their lack of available oxygen masks for a family of 7 ; whom 2 adults seated in the same row 1
I spoke with the XXXX XXXX again 1
I spoke with two someones at CS from Comerica and neither could really assist me. I tried to reset the XXXX account entering the routing and account numbers several times to no avail. my transfer requests take 2-3 days and then they returned incomplete. I attempted these transfers since XX/XX/XXXX 1
I spoke with XXXX 6
I spoke with XXXX ( at XXXX ) and he said the appeal period lasts only 1 week and unfortunately the deadline has passed 1
I spoke with XXXX about my claim and to inform him that as of that date 1
I spoke with XXXX different individuals within XXXX days. XXXX and XXXX were the most helpful on the front end and assured me the case was opened and escalated. It was being handled 1
I spoke with XXXX in the Executive Office and two other reps -- each quoting a different minimum due. OMF has treated XXXX as missed 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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