Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I spoke with XXXX about my claim and to inform him that as of that date's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I spoke with XXXX about my claim and to inform him that as of that date's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I noted on my online Bank of America web page that a {$950.00} XXXX transfer had been made from my checking account to XXXX XXXX. I called the Bank of America call center ( XXXX XXXX XXXX ) and XXXX with XXXX who transferred my call to XXXX in the Claim Center ( XXXX XXXX XXXX ). XXXX initiated a claim # XXXX and told me that a resolution of my claim might take up to 45 business days. I telephoned the claim center on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I had not received the promised email from the Bank of America about the status of my claim. XXXX said that XXXX had errored in saying that I would receive an email on XX/XX/XXXX or XX/XX/XXXX I stressed that if my claim was denied that I would have to contact the Consumer Financial Protection Bureau. After being placed on hold | 1 |
| Issue | Complaints |
|---|---|
| I spoke with XXXX at the Claim Center. XXXX said that no resolution had occurred | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I spoke with XXXX about my claim and to inform him that as of that date has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I spoke with XXXX about my claim and to inform him that as of that date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I noted on my online Bank of America web page that a {$950.00} XXXX transfer had been made from my checking account to XXXX XXXX. I called the Bank of America call center ( XXXX XXXX XXXX ) and XXXX with XXXX who transferred my call to XXXX in the Claim Center ( XXXX XXXX XXXX ). XXXX initiated a claim # XXXX and told me that a resolution of my claim might take up to 45 business days. I telephoned the claim center on XX/XX/XXXX", and the single most common underlying issue is "I spoke with XXXX at the Claim Center. XXXX said that no resolution had occurred".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I spoke with XXXX about my claim and to inform him that as of that date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I spoke with XXXX about my claim and to inform him that as of that date has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I spoke with XXXX about my claim and to inform him that as of that date has a 0% timely response rate to CFPB complaints.
The most common issue reported against I spoke with XXXX about my claim and to inform him that as of that date is "I spoke with XXXX at the Claim Center. XXXX said that no resolution had occurred" in the "I noted on my online Bank of America web page that a {$950.00} XXXX transfer had been made from my checking account to XXXX XXXX. I called the Bank of America call center ( XXXX XXXX XXXX ) and XXXX with XXXX who transferred my call to XXXX in the Claim Center ( XXXX XXXX XXXX ). XXXX initiated a claim # XXXX and told me that a resolution of my claim might take up to 45 business days. I telephoned the claim center on XX/XX/XXXX" product category.
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