Total complaints
2
Filed since Afte
2026 data Public-data reference. official source
I spoke to XXXX
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I spoke to XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
2
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I spoke to XXXX complaint mix by product
- I spoke 1 50.0% – 0% relief
- they denied 1 50.0% – 0% relief
How I spoke to XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I spoke to an Amex team member | 1 |
| they denied my PMI cancellation request again. On XX/XX/XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| a team member in Amex XXXX 's financial review team | 1 |
| explaining the situation and that I wanted to make sure the errors that caused the previous denials had been fixed and that I wanted to re-order the appraisal so that I could get this PMI removed. He told me he could not see all of the notes on the account and I would need to speak to a supervisor | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| he and his supervisor saw that I submitted a payment to them before they were able to close the account. He stated I would receive a new card in the mail and a new card number | 1 |
| while she could see the series of errors that had occurred ( note : every agent & supervisor I spoke with told me they could see the errors that had occurred ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I spoke to XXXX
I spoke to XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is I immediat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I spoke to XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke to an Amex team member", and the single most common underlying issue is "he and his supervisor saw that I submitted a payment to them before they were able to close the account. He stated I would receive a new card in the mail and a new card number".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I spoke to XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I spoke to XXXX have?
I spoke to XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I spoke to XXXX respond to complaints on time?
I spoke to XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I spoke to XXXX?
The most common issue reported against I spoke to XXXX is "he and his supervisor saw that I submitted a payment to them before they were able to close the account. He stated I would receive a new card in the mail and a new card number" in the "I spoke to an Amex team member" product category.
Read our methodology — how this data is sourced, computed, and verified.
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