2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 6.3K–6.3K of 25.6K

Company Complaints
I should not pay the {$71.00} but should wait for a credited sum to offset almost all of it. 1
I should receive the {$200.00} bonus since I have satisfied all the requirement.,,BBVA FINANCIAL CORPORATION,CA,940XX,,Consent provided,Web,2018-01-23,Closed with explanation,Yes,N/A,2791418 1
I should receive the {$600.00} bonus no later than XX/XX/XXXX. 1
I should see it on my FOMR XXXX of the year XX/XX/XXXX. 1
I should still be eligible. 1
I should STILL see it in my balance ( Ledger balance ) 2
I should wait to receive the financial aid for Spring XXXX by the end of my last semester ( Summer XXXX ). Not only did I not receive my XXXX XXXX financial aid 1
I should wait until purchases post 1
I should've been a bit more vigilante once I saw the charge on the Automatic Payment 1
I should've been on the XXXX plan since XXXX 1
I shouldn't have let them intimidate me and I was foolish to have paid them. So feeling I had the right to dispute it 1
I shouldn't receive the penalty for that. The excuse I was given as to why it has taken so long on the XXXX discharge is because I have multiple loans AND a consolidation. To me 1
I shouldnt be going through this 1
I shouldnt be held responsible for these unauthorized transactions. 1
I shouldnt have to redeem my own points to cover the XXXX purchase. 1
I shouldnt try to spend money I dont have. He would only say the bank looks at factors like the size of the transaction. He said that if the bank denied any overdraft charge I would then get a {$37.00} return payment fee and so I should be better at monitoring my transactions. He then told me that he couldnt possibly explain how overdraft fees all work to me today as if I were a XXXX. My daughter was there to witness the whole thing. I was embarrassed and upset and ashamed 1
I signed a new trust document named XXXX XXXX XXXX Amended and Restated Trust '' and provided the cover page and back page which was signed and dated to USAA. However 1
I signed a notarized letter to XXXX XXXX and received a payment dated XXXX XXXX 1
I signed an agreement with them 1
I signed and mailed it back as they requested. 1
I signed out on the document and two days later 1
I signed the documents on XXXX XXXX 1
I signed up for auto pay in XX/XX/XXXX after I was unable to make my XXXX payment to XXXX. Through website trial and error 1
I signed XXXX multiple times 1
I simply forgot and the realization of the different time zone. I 've notified Customer Service Research department but they denied my request. From the materials received by them 1
I simply have no method to do so. I'm concerned this new company intends to force the mortgage to be late past the grace period simply to make money on a late fee and am extremely frustrated.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,TX,76502,Servicemember,Consent provided,Web,2022-07-08,Closed with explanation,Yes,N/A,5747219 1
I simply request that you remove this account in its entirety from my credit report. Based on my research 1
I simply showed my reservation receipt and received the key and the parking lot number of the vehicle. There was not a single email or a phone call or anything regarding the vehicle change. I returned the vehicle on XX/XX/XXXX 1
I simply wanted to close my account ( I noticed that the addresses where in house addresses with Suntrust ). Asking again why I could not simply close down my account 1
I sincerely need some help please! 1
I sold my home this past XX/XX/2019. I have requested LoanCare to give me a payoff statement by crediting all the payments I made. They didn't bother with the correction and charged me {$5000.00} and a late fee of {$470.00} I am filing this complaint because LoanCare 's failure to properly credit my account 1
I solicited documentation. Without legitimate proof backing this account 1
I somehow doubt i'm going to get my money back. I retract my previous word usage of 'negligent ' to describe Bank of America XXXX The more appropriate word is criminal. This money is being held hostage and its apparent they're going out of their way to prevent it from getting out of their hands. Blatant lies upon lies 1
I somehow ended up with over 6 figures in debt - despite reducing the amount privately borrowed on an annual basis 1
I somehow had an auto renewal agreement with XXXX and XXXX was using that as an excuse to honor XXXX 's billing no matter if my account was active or closed. I then reached the obvious conclusion that XXXX would honor any claim with anyone who had my old credit card number ( including thieves ). This still remains a disturbing concern. I recently checked my account with XXXX and now 1
I soon discovered that XXXX XXXX did NOT cancel the Chase Bank card issued to me 1
I soon learned that it was ( SLS ). For example 1
I sought answers from the doctors. On XX/XX/XXXX I was diagnosed with a XXXX XXXX for which no cure exist. Bank of America Is criminal and unethical in their act and demand better furthermore 1
I sought counsel 1
I sought for a specialised help. At this stage 1
I speak to a supervisor at SPS who agrees with me and says this is more then enough im going to resubmit it and you should be all set in 72 hours '' 72 hours pass and NOPE Sorry you were yet again mis informed 2
I speak to someone different and have to re-explain and they refuse to give me a caseworker to help resolve this situation. 1
I speak with someone new 1
I special deposit for credit on account and order all debts be paid from your capital stock. 1
I specifically asked if the fraudulent charge would be on my account and subject to payment. The response from the customer service representative was no. I then found out through reviewing my XXXX XXXX bank account that {$9800.00} had been paid through auto bill pay to Citibank on XX/XX/2017. When I called and complained to Citibank in mid XXXX 1
I specifically asked if they would contact me again to let me know the result of their investigation they said they would not I would just have to check my account 1
I specifically asked the representative who called me whether it is possible that the person stealing my money had my bank account number instead of my ATM card number. It just seemed suspicious to me that after being a Citibank member for so long 1
I specifically identified the following fraudulent accounts resulting from identity theft : On my Equifax report : XXXX ( Account Number : XXXXXXXX XXXX XXXX XXXX XXXX ) On my TransUnion report : XXXX XXXX ( Account Number : XXXXXXXX XXXX XXXX XXXX XXXX ) These appear to be related to the same unauthorized credit card opened in my name by the thief 2
I specifically state a request for forbearance. The email correspondence from XXXX XXXX XXXX to Nationstar also clarifies this fact. Along with a detailed and historical account of the actions I have taken 1
I spend over 50 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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