2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 10.3K–10.3K of 10.7K

Company Complaints
but when I looked this up on their website 1
but when I respond 1
but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance 1
but when I returned the call 1
but when I submitted a request to update my records 1
but when I tried to log in electronically to see the corrected file 1
but when I try to advance to the next page to upload the report 1
but when it comes to depositing '' monies into people 's account 1
but when she tried calling 1
but when the credit bureau who should be protecting the consumers no longer do their job or even goes as far as adding on the mistakes of incorrect records 1
but when the dealership requested payment 1
but when the loan officer explains the entire process is a way that utterly misrepresents the process full well knowing that by the time the buyer figures it out it will be too late is just the lender 's way of successfully circumventing the laws. It's disgusting.,,Rocket Mortgage 1
but when the rep clicked the document 1
but when they apply the payments 1
but when they do they will conduct a new escrow analysis. He elaborated to the effect of the way escrow works is that the account will show an escrow shortage until the refund is processed. '' When asked to clarify 1
but when they picked up the phone ( which was rarely ) 1
but when they reached me eventually I made the payment right away and never had any late payment anymore. 1
but when we moved to XXXX he didnt have employment ( other than XXXX XXXX work he did 1
but when we tried to make the XXXX payment on the loan Lima One rejected the payment and put us into default. Once we went into default status it was not possible to obtain conventional financing and things went from bad to worse. Lima One would not accept our payments and they initiated foreclosure proceedings against us. 1
but when WF errors 1
but when you have equity in your house 1
but when you select print to review the terms and conditions 1
but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189 1
but while I'm doing that 1
but who had also told me that the delinquency charge was incorrectly applied and should be reversed. 1
but who knows how many others taken advantage of in this same manner. 1
but who similarly could not provide a definitive answer. I then spoke with a different BoA representative who also could not provide a definitive answer as to the validity of the email. Her only suggestion is to forward the email to XXXX. 1
but who spoke very clear XXXX. I explained everything again 1
but why am I left holding the burden of time and energy spent to do that when Quicken made the mistake? Isn't it unlawful to run someone's credit without their permission or knowledge? ( They did this on XX/XX/19 ) If only that were the primary issue. Absolute lack of knowledge 1
but why is the billing date of this order one day later than the later one 1
but will also not send notification for five business days. 1
but will be visible to other lenders If you do not comply with Program Terms and you are being reported to the credit bureaus 1
but will need the ability to forward them to you directly. 4
but will NEVER bank with Wells Fargo again. I am closing all my current accounts with the Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,75205,,Consent provided,Web,2017-09-28,Closed with explanation,Yes,N/A,2687873 1
but will not do so until I have the written assurance it will be removed from my credit report 1
but will not provide me the exact verbiage when requested. 1
but will not tell you their guidelines for obtaining the offer and therefore engages in deceptive lending practices.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
but will reach out if anything else is needed. After the call 1
but willfully did not comply with the rules and regulations of the FCRA by not removing the incorrect information and only responding with a template-based form stating that the information they had was correct. 1
but with XXXX XXXX '' given as their occupation 1
but with a leaking roof 1
but with a Soviet-style attention to bureaucracy 1
but with an additional rent fee. 3- my rental scoring counts negative reporting that was listed on my credit report prior to a bankruptcy ive had discharged. They do not count the bankruptcy 1
but with no policy or manual that supports this action. I have now advised them of no payments until escrow is closed. 1
but with no proper investigation done. An error in their payment processing caused the past due payment. None of my account information had changed. There was nothing wrong with the payment information input on my end. Please see the attached payment confirmation screen shot as well as proof of the calls I made to Freedom Mortgage. I have also attached my bank statement showing the funds were available in my bank account at the time the transfer was to take place.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,WA,98682,,Consent provided,Web,2020-02-17,Closed with explanation,Yes,N/A,3534745 1
but with no substance or truth behind the facade.,,NATIONSTAR MORTGAGE LLC,TX,75230,Older American,Consent provided,Web,2016-07-27,Closed with explanation,Yes,No,2031463 1
but with no way to request to fight their decision with evidence and proof of my doing with these errands 1
but with Sallie Mae and they sold them to Navient without my permission. Attached 1
but with the same first and last name as mine 1
but with their dealings with other borrowers as well. In short 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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