but with their dealings with other borrowers as well. In short

What the CFPB Record Shows About but with their dealings with other borrowers as well. In short

but with their dealings with other borrowers as well. In short has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Conc, and the most recent logged activity is Concluding, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but with their dealings with other borrowers as well. In short reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have been informed by Rushmore 's loss mitigation staff in two separate telephone conference calls in early XXXX that my loan modification package was complete '' and that all documents I had provided were sufficient for an honest review in my attempt to receive a loan modification or trial forbearance. Then", and the single most common underlying issue is "I was then informed by Rushmore staff that my loan modification package was not complete and that more pay information was needed to complete the package. I then emailed additional pay information to Rushmore 's loss mitigation department to an address provided by Rushmore staff. I even provided extra pay documents that were not even requested of me. There is an egregious lack of communication on the part of Rushmore 's loss mitigation department".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but with their dealings with other borrowers as well. In short: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.