Total complaints
1
Filed since All
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189's complaint history from CFPB public records. 1 consumers have filed complaints since All . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since All
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| where the text message links you | 1 |
| Issue | Complaints |
|---|---|
| available credit and payment due date they can also show you your min payment do AGAIN so you can make an assessment of whether your auto-payment is sufficient. Simple programming in both the app and text messaging system can give you the ONE piece of info you need to make a decision about payment but they fail to give this | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to All , and the most recent logged activity is All of thi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "where the text message links you", and the single most common underlying issue is "available credit and payment due date they can also show you your min payment do AGAIN so you can make an assessment of whether your auto-payment is sufficient. Simple programming in both the app and text messaging system can give you the ONE piece of info you need to make a decision about payment but they fail to give this".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189 has a 0% timely response rate to CFPB complaints.
The most common issue reported against but which they require you to look into the depths of their system to find. It does not require ANy work on capital Ones part to provide min payment due on n their systems but they have intentionally made a programming choice not to include this because it results in consumer confusion and they profit from that and then blame the customer. It cost me {$40.00}. The easiest {$40.00} Capital One will make and one they made my making conscious decisions to omit useful consumer information in their baseline communications on bill pay.,,CAPITAL ONE FINANCIAL CORPORATION,IL,XXXXX,,Consent provided,Web,2023-04-16,Closed with explanation,Yes,N/A,6847189 is "available credit and payment due date they can also show you your min payment do AGAIN so you can make an assessment of whether your auto-payment is sufficient. Simple programming in both the app and text messaging system can give you the ONE piece of info you need to make a decision about payment but they fail to give this" in the "where the text message links you" product category.
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