Total complaints
1
Filed since . Bu
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance's complaint history from CFPB public records. 1 consumers have filed complaints since . Bu. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since . Bu
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and without a request from me to my bank for them to cancel auto-pay only Qaulity Acceptance could have discontinued/cancelled auto-pay. She also said to have auto-pay removed usually takes somewhat of a lengthy process and don't usually happen over night. Only Quality Acceptance can can explain their motives behind removing auto-pay which I don't believe a bank has ever done without a request or consent. Please help if nothing else to expose them for their very bad practices that their involved in. I believe they unlawfully stole the car and my personal proprety then demanded for me to pay them a total of {$1600.00} in order for me to be whole again it's frund and it's criminal on a very high scale and scary cause its federal. They are the same ones who approved me for the loan. Well I signed the contract but not but never knew who was the holder in due course ... And also disregarded the amount I invested as well. Quality Acceptance On or about XX/XX/XXXX I was approved for a Auto loan with Quality Acceptance. Loan amount was {$8900.00} for a XXXX XXXX. On that day I paid a down payment of {$1500.00} with an agreement to return in two weeks with another {$500.00} totalling {$2000.00} for the down payment.. I also signed up for auto pay which was to come directly from my bank account scheduled for every XX/XX/XXXX.. During the month on of XX/XX/XXXX I invested {$6100.00} on major repairs that car needed which I was not aware of. I have invoices and bank statements for proof. The first few months my account was automatically ( autopay ) debited {$340.00} as planned | 1 |
| State | Complaints |
|---|---|
| who also was on auto pay. The following month I checked my bank account to confirm that my Insurance ( auto-pay ) was debited and noticed it wasn't. I called XXXX XXXX to find out why didn't they debit the account and the representative tried to reassure me that they did get the payment. After checking my account again. I called and email the representative at XXXX XXXX and yet again he tried telling me that it was paid ( weird ). My response to him was I needed him to email me the invoice for proof of payment. The next morning I received an email for the representative explaining that my bank account had just been debited the payment. I'm still not sure why he tried to convince me that the monthly payment for my policy was paid when it was not. I am sure that I didn't have any problems with them ( auto-pay ) debiting my account leading up to me providing my Insurance information to Quality Acceptance.. I'm happy I checked.. My Insurance policy didn't cancelled out until two months afterQuality Acceptance took my car which was on or about XX/XX/XXXX. On XX/XX/XXXX while checking my account I noticed that my account hadn't not been debited {$340.00} the monthly payment for my car. That day on my way to school I called Quality Acceptance and made a payment for {$340.00} plus they were trying charged late fees. On or about XX/XX/XXXX while getting ready for school I noticed that the vehicle was gone. For two days I called different Cities and tow companies and police stations in the surrounding area but wasn't given any information about what happened to the vehicle.. So the next morning I called Quality Acceptance to report it missing and was told that they picked up.. When I asked why did they have the car | 1 |
| Issue | Complaints |
|---|---|
| their reasons was for failure to provide car Insurance. I told him that I had faxed Quality Acceptance a copy the same day I switched companys. After claiming that Quality Acceptance never received my faxed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to . Bu, and the most recent logged activity is . But this, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and without a request from me to my bank for them to cancel auto-pay only Qaulity Acceptance could have discontinued/cancelled auto-pay. She also said to have auto-pay removed usually takes somewhat of a lengthy process and don't usually happen over night. Only Quality Acceptance can can explain their motives behind removing auto-pay which I don't believe a bank has ever done without a request or consent. Please help if nothing else to expose them for their very bad practices that their involved in. I believe they unlawfully stole the car and my personal proprety then demanded for me to pay them a total of {$1600.00} in order for me to be whole again it's frund and it's criminal on a very high scale and scary cause its federal. They are the same ones who approved me for the loan. Well I signed the contract but not but never knew who was the holder in due course ... And also disregarded the amount I invested as well. Quality Acceptance On or about XX/XX/XXXX I was approved for a Auto loan with Quality Acceptance. Loan amount was {$8900.00} for a XXXX XXXX. On that day I paid a down payment of {$1500.00} with an agreement to return in two weeks with another {$500.00} totalling {$2000.00} for the down payment.. I also signed up for auto pay which was to come directly from my bank account scheduled for every XX/XX/XXXX.. During the month on of XX/XX/XXXX I invested {$6100.00} on major repairs that car needed which I was not aware of. I have invoices and bank statements for proof. The first few months my account was automatically ( autopay ) debited {$340.00} as planned", and the single most common underlying issue is "their reasons was for failure to provide car Insurance. I told him that I had faxed Quality Acceptance a copy the same day I switched companys. After claiming that Quality Acceptance never received my faxed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance has a 0% timely response rate to CFPB complaints.
The most common issue reported against but when I returned he hung up and was no longer on the phone. I called back and provided them the policy number and the number to XXXX XXXX Insurance is "their reasons was for failure to provide car Insurance. I told him that I had faxed Quality Acceptance a copy the same day I switched companys. After claiming that Quality Acceptance never received my faxed" in the "and without a request from me to my bank for them to cancel auto-pay only Qaulity Acceptance could have discontinued/cancelled auto-pay. She also said to have auto-pay removed usually takes somewhat of a lengthy process and don't usually happen over night. Only Quality Acceptance can can explain their motives behind removing auto-pay which I don't believe a bank has ever done without a request or consent. Please help if nothing else to expose them for their very bad practices that their involved in. I believe they unlawfully stole the car and my personal proprety then demanded for me to pay them a total of {$1600.00} in order for me to be whole again it's frund and it's criminal on a very high scale and scary cause its federal. They are the same ones who approved me for the loan. Well I signed the contract but not but never knew who was the holder in due course ... And also disregarded the amount I invested as well. Quality Acceptance On or about XX/XX/XXXX I was approved for a Auto loan with Quality Acceptance. Loan amount was {$8900.00} for a XXXX XXXX. On that day I paid a down payment of {$1500.00} with an agreement to return in two weeks with another {$500.00} totalling {$2000.00} for the down payment.. I also signed up for auto pay which was to come directly from my bank account scheduled for every XX/XX/XXXX.. During the month on of XX/XX/XXXX I invested {$6100.00} on major repairs that car needed which I was not aware of. I have invoices and bank statements for proof. The first few months my account was automatically ( autopay ) debited {$340.00} as planned" product category.
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