2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 10.0K–10.0K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but they told me that I should go to the branch and put the claim there 1
but they told me that nothing would happen until the transaction posted. At least for 48 hour until the the money was posted. With that information 1
but they took no action to resolve it. As a result 1
but they tricked me by saying that the transfer they made to me was in the queue and that in order for it to go through 1
but they used someone called XXXX and added {$3400.00} to be pay to XXXX XXXX owned by those I believe 4-5 banks with similar names. 1
but they want me to use mail and wait for more mail? c ) She said they could correct bank errors but was n't at first inclined to consider this a bank error. After some back and forth 1
but they went ahead to verify the account with Experian which under the law is considered a collection activity which is another violation under the law. 1
but they went ahead to verify the account with XXXX which under the law is considered a collection activity which is another violation under the law. 1
but they were already sent to the CCS collection and reportd it! I didn't know at the time and I just trust them they will not hurt my credit 1
but they were back at the hotel and he was going for a walk 1
but they were just playing games and not wanting to resolve this or speak to an authorized third party or representative. At least that is the only conclusion I can come up with after so many phone calls with no help from Synchrony. 1
but they were not able to provide me with such information. 1
but they were not at house at that time and only the dogs were there 1
but they were not going to provide me any assistance until the account became current. I was very shocked at this statement and raised my concerns to the XXXX XXXXXXXX XXXX and have been retaliated against since I raised concerns of Discrimination and Retaliation because I am a XXXX XXXX XXXX and XXXX. Veteran seeking help regarding unexpected extenuating financial circumstances. 1
but they were not too cooperative since it was not my account. Please let me know what you find out. 1
but they were not transparent in their information sharing. 1
but they were not willing to do so. Apparently 1
but they were not XXXX of XXXX Student Loans still show lates 1
but they were odd and did not at all match my credit history. Either way 1
but they were sent paperwork from attorney stating they were not PART of the bankruptcy attorney sent them all they needed to have 1
but they were tying up my only money in this world 1
but they were unwilling to even do that as a courtesy. I informed them I would be filing a CFPB complaint if it was not resolved 1
but they were unwilling to provide any other information. 1
but they were verified without proper investigation. 1
but they were very rude and unhelpful and I never got anywhere with them. This company is NOT a good company to deal with and I would never CHOOSE to do business with them. I 've read complaints all over the Internet about them. I do n't seem to have any rights when it comes to this situation. I continued to make my payments to keep things current so that they do n't try and take my house. I went online last year to make my tax payment which is due on XXXX XXXX 1
but they were within amounts I spend PLUS I was initially unsure of the XXXX XXXX location. As it turns out 1
but they will not allow me to put the loan into her name 1
but they will not disclose the result to the person who reported the case to XXXX XXXX XXXX. Disappointing! I don't have the authority to investigate 1
but they will not listen.,,Bread Financial Holdings 1
but they will not provide me with a statement. As a result of that response I took it upon myself to provide the company with the excel matrix provided by the FDIC to show them that I do in fact qualify. Other factors considered in my declination is the home value used in the decision. Per the HAMP Guidelines 1
but they will NOT send them over as they aren't supposed to have them. Any records over 7 years are supposed to be destroyed. I worked in the mortgage industry 1
but they will not speak to me until I pay the balance they think I owe. 1
but they will respond no later than XX/XX/XXXX. The next letter I received was dated XX/XX/XXXX This letter again stated that they needed more time 1
but they won't accept that as a valid evidence. Right now 1
but they won't get back to me 1
but they won't honor that and will do whatever they please. I'm very concerned 1
but they won't take responsibility for their representative 's negligence by not putting a freeze on the card after I was specifically told there would be.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
but they worded it in such a way that they did not clearly say this. 1
but they would call me back that day. They did not. 1
but they would call me back with a resolution. After never receiving a call back 1
but they would have no clue what BofA did with the offsetting entry internally ( that should have credited my account ). 2
but they would have to be manual ( prior to this 1
but they would n't remove it at that time even though my documentation was on file with regards to XXXX XXXX violation. I mailed a dispute letter to Experian 1
but they would need more tools to defeat them. So 1
but they would neither connect me to the review department nor tell me why the account was under review. They informed me it would take up to XXXX days to complete the review. 1
but they would not accept it. 1
but they would not allow her to do so. 1
but they would not allow me 1
but they would not be releasing the account until a State ID or Driver 's License is provided. The verification information required by the Terms and Conditions of the account has been satisfied 1
but they would not follow up or respond afterward. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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