2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 9.9K–9.9K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but they refused 1
but they refused a refund or replacement citing that it was outside the 30 day return window. They told me to contact the manufacturer but the manufacturer has no customer service department or warranty information listed and XXXX refused to assist with the matter further. 1
but they refused it at the dealer. California clerk stated that they sold my account to a debt buyer but failed to report this on my credit file. I dont know who to contact. So i hired an attorney to settle my account and he said the Bank wouldnt cooperate. They are refusing to remove the lien 1
but they refused me this information at that time. ) XX/XX/XXXX - I called the wire transfer department as soon as they opened to report the fraudulent transaction. At this point 1
but they refused to assist. 1
but they refused to change their position on the {$50.00} retroactive bill for the credit.,,AMERICAN EXPRESS COMPANY,AE,XXXXX,,Consent provided,Web,2023-06-04,Closed with explanation,Yes,N/A,7066213 1
but they refused to close my checking account because they wanted to be able to reverse all the provisional credits that I was given for the unauthorized ATM transactions 1
but they refused to pay me the {$170.00} amount. Moreover 1
but they refused to proceed without my full SSN stating that the case number was public information and would not suffice. Feeling pressured and intimidated due to the court action they have taken against me and with no other option presented 1
but they refused to talk to me 1
but they refused to transfer it to my account and the balance owed. I was transferred '' to a different department 1
but they refused. Instead 1
but they remain. Their presence is dangerous as it creates a risk for identity confusion and could link me to accounts or inquiries that do not belong to me. 1
but they said if I came back tomorrow 1
but they said nothing can be done and that if I wanted to go in person that it was my choice. I checked 1
but they said that they will credit me the late fee 1
but they said that was impossible and that they could not help me.,Company believes complaint represents an opportunity for improvement to better serve consumers,UNITED SERVICES AUTOMOBILE ASSOCIATION,,XXXXX,Servicemember,Consent provided,Web,2019-07-01,Closed with explanation,Yes,N/A,3229222 1
but they said the same. This comes at the time when I am extremely close to reaching my XXXX point sign-up bonus which makes this feel almost intentional. I do not understand how I can call a company about a problem that they created and when I ask how to resolve it 1
but they said their hands are tied. So 3
but they said there is no way to reopen it and they can give me the money back with check in XXXX weeks. 1
but they said they can setup call back from supervisor. I agreed for the call back option and they said I should get a call from supervisor in next 48 to 72 hours. I did not receive call back from them at all. 1
but they said they could do nothing. This order was sent to them in XXXX and so I reminded personnel that since XXXX I was told that the money would be taken out of my savings account and put back into the business account. Why that never happened is puzzling 1
but they said they could not provide that information. They informed me there was no action they could take until I paid the debt. They asked me to make payment to them or the collections agency. I asked to discuss this with another customer service agent or the billing department. I was told there is no direct line to the billing department and there was no one else I could talk to about my situation. They reminded me my case could not be escalated or further evaluated until I paid the debt. 1
but they said they didn't get any individual contact names 1
but they said they needed a lien release that shows the account was paid in full 1
but they said they were not at fault and would not do so. 4
but they said they would destroy my credit 1
but they said they would follow up the next 1
but they saw the check that I had provided and they would waive the fee and it would be removed. 1
but they sent the payments back and told me I had to pay all the arrears in full!! I gave up trying to deal with them until I got somewhat established financially. I inquired again in 2014 1
but they shall NOT BE in violation of this requirement if they have made a reasonable effort to secure such identification and are unable to secure the information. 1
but they should be aware that their chances of success are slim given their repeated breaches of contract and admitted write-off. In the XXXX min XXXX sec 1
but they should not count this twice.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,LAKEVIEW LOAN SERVICING 1
but they sounded like a script 1
but they started taking my money. 1
but they stated they had not received the court papers yet 1
but they still claim that the evidence is still not available and they are not clear about the specific reason. They are hurting my right seriously right now with ignorant altitude.,,GOLDMAN SACHS BANK USA,MA,02148,,Consent provided,Web,2020-01-06,Closed with explanation,Yes,N/A,3486894 1
but they still didn't work. 1
but they still have not lifted the restriction 1
but they still must honor the agreement and by changing collection agencies 1
but they still need to contact counsel instead of the consumer when advised 1
but they still refused to even open a dispute claim. 1
but they still reported to the credit bureau that THEY 1
but they still want to hold me responsible 1
but they still wanted to speak to the detective attached to the case. When we called the station again to try to help this along 1
but they stopped responding to my inquiries shortly after and still are. Therefore 1
but they tell me I am {$510.00}!!! 1
but they tell me I have to pay the second balance off in one lump sum 1
but they they would be rolled up with the balance of the delinquency of the account and then spread out over six months. Here is another issue. Previously i had been told that that the balance would be spread over 12 months. I explain this him and again 1
but they told me it had previously been cashed at a different institution and took the money back. I have not cashed it at any other institution. Can you find out where it was cashed and who signed for it? I am now concerned that whoever has done this may have my personal information and could use it to commit fraud under my name. Getting the name of the bank and copy of the check will help track down the person fraudulently using my name. Please respond as soon as you can. XX/XX/XXXX they replied on ticket XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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