but they were just playing games and not wanting to resolve this or speak to an authorized third party or representative. At least that is the only conclusion I can come up with after so many phone calls with no help from Synchrony.

What the CFPB Record Shows About but they were just playing games and not wanting to resolve this or speak to an authorized third party or representative. At least that is the only conclusion I can come up with after so many phone calls with no help from Synchrony.

but they were just playing games and not wanting to resolve this or speak to an authorized third party or representative. At least that is the only conclusion I can come up with after so many phone calls with no help from Synchrony. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is Afterwards, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but they were just playing games and not wanting to resolve this or speak to an authorized third party or representative. At least that is the only conclusion I can come up with after so many phone calls with no help from Synchrony. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "disputes were submitted to the credit bureaus", and the single most common underlying issue is "I thought maybe the credit repair company was scamming me and saying they were doing work when they weren't. But when I went to their office".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but they were just playing games and not wanting to resolve this or speak to an authorized third party or representative. At least that is the only conclusion I can come up with after so many phone calls with no help from Synchrony.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.