Total complaints
1
Filed since One
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but they told me that I should go to the branch and put the claim there's complaint history from CFPB public records. 1 consumers have filed complaints since One . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since One
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but they told me that I should go to the branch and put the claim there's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but not sure ) saw the type of account I was using | 1 |
| State | Complaints |
|---|---|
| they cancel my debit card stating that once the close the account I couldnt get any money back. I went to the branch one day and Ive waited for 20 minutes while the person at the door could find someone who could take care of me and they were just in the back talking and talking and then Ive been told I could wait until the same financial advisor could talk to me. By the way not in a nice way. | 1 |
| Issue | Complaints |
|---|---|
| just setting a minimum Direct deposit and it would be cheaper than the XXXX dollars I was currently paying | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but they told me that I should go to the branch and put the claim there has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to One , and the most recent logged activity is One day I , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but they told me that I should go to the branch and put the claim there reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but not sure ) saw the type of account I was using", and the single most common underlying issue is "just setting a minimum Direct deposit and it would be cheaper than the XXXX dollars I was currently paying".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but they told me that I should go to the branch and put the claim there: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but they told me that I should go to the branch and put the claim there has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but they told me that I should go to the branch and put the claim there has a 0% timely response rate to CFPB complaints.
The most common issue reported against but they told me that I should go to the branch and put the claim there is "just setting a minimum Direct deposit and it would be cheaper than the XXXX dollars I was currently paying" in the "but not sure ) saw the type of account I was using" product category.
Read our methodology — how this data is sourced, computed, and verified.