Total complaints
1
Filed since Firs
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but they would have to be manual ( prior to this's complaint history from CFPB public records. 1 consumers have filed complaints since Firs. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Firs
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but they would have to be manual ( prior to this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| she told me my XX/XX/XXXX payment would NOT be reapplied to principal | 1 |
| State | Complaints |
|---|---|
| I was on auto debit ) and that any payment I made would continue partially going to interest. I asked her what interest? | 1 |
| Issue | Complaints |
|---|---|
| I dont know why they are doing it this way | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but they would have to be manual ( prior to this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Firs, and the most recent logged activity is First, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but they would have to be manual ( prior to this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "she told me my XX/XX/XXXX payment would NOT be reapplied to principal", and the single most common underlying issue is "I dont know why they are doing it this way".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but they would have to be manual ( prior to this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but they would have to be manual ( prior to this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but they would have to be manual ( prior to this has a 0% timely response rate to CFPB complaints.
The most common issue reported against but they would have to be manual ( prior to this is "I dont know why they are doing it this way" in the "she told me my XX/XX/XXXX payment would NOT be reapplied to principal" product category.
Read our methodology — how this data is sourced, computed, and verified.