2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 9.7K–9.8K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but they are not ready to help.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NY,14075,Servicemember,Consent provided,Web,2018-05-15,Closed with explanation,Yes,N/A,2907518 1
but they are not reflected in our account for XX/XX/2023. We are requesting we receive the rewards we are due per the agreement for using the credit card,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,85044,,Consent provided,Web,2023-05-05,Closed with explanation,Yes,N/A,6943216 1
but they are not separate payments. Because this false derogatory information was reported to the credit bureaus 1
but they are now refusing to pay the bill simply because it was from last year. This is unjust and feels like a clear violation of my rights. 1
but they are refusing to honor their advertised offer. I have escalated twice to Chase customer service and have been denied 1
but they are refusing to remove it. It is not legal for a company to remove an account off of a report and then because they feel like it 1
but they are required to notify you. NOTHING FROM THEM!!! 1
but they are rich and powerful so theyll get away with it 1
but they are showing as of XX/XX/30 a balance owing. This makes me really upset that they can not get this right and I'm scheduled to lease from them again all of which this bad service and negative reporting is effective my cost of credit and use of credit.,,EQUIFAX 1
but they are showing as of XX/XX/30 a balance owing. This makes me really upset that they can not get this right and I'm scheduled to lease from them again all of which this bad service and negative reporting is effective my cost of credit and use of credit.,,NISSAN MOTOR ACCEPTANCE COMPANY LLC,NE,68164,,Consent provided,Web,2022-09-30,Closed with explanation,Yes,N/A,6035196 1
but they are so so rude. XXXX hung up the phone at XXXX minutes. These CSRs are so rude. They are unbelievably rude. 40 phone calls to resolve a dispute is super bad metrics. Now XXXX is the whole I can't hear you thing in preparation to hang up the phone. The reason I know this is going to happen is because of the 40 phone calls I already made to Citibank. This is what they do. They say the customer is being rude then they hang up and they tell Citibank the customer was rude but they don't look at stealing money or paying people without authorization isn't or mistreating a XXXX elderly as abuse. I guess it must blood sport because they must enjoy beating on an old lady with a fixed income. XXXX has wasted 31 minutes 34 sec of Citibank 's money. Undoubtedly 1
but they are the only ones who can pursue this request. I can not go any further than XXXX and Discover and they are both let downs 1
but they are unable to fix it 1
but they are unable to help me with this issue since I am in Wisconsin. Wisconsin 's Way2Go system is broken 1
but they assured me that the funds would be reimbursed by the end of the day. Although I tried to explain that the account activity appeared as debits and not credits 1
but they blocked me so they could take money in my name and use my sister 's XXXX XXXX as a cover for the stolen funds 1
but they ca n't seem to verify the number to allow me to apply for an increase? I advised her what did she mean by she could n't verify my phone number? She then told me that she ca n't provide me with any more information. I then asked to speak to a Supervisor. The Supervisor was extremely rude and told me the same thing 1
but they called XXXX XXXX for a wellness check! 1
but they can be subpoenaed through XXXX 's legal department or through my attorney or the XXXX Attorney General/prosecuting attorney ( if it should go that far ) can issue a subpoena. I was just trying to save everyone involved one less hoop to jump through 1
but they can call dialing with Agent intervention to let me know the loan was past due. Their process failure to call me 1
but they can not arrest her as there is no proof from JP Morgan bank. On the phone call detective XXXX XXXX on XX/XX/XXXX stated that XXXX XXXX is a college student living in XXXX 1
but they can not deny deferment on the ground that the universitys semesters do not coincide with the arbitrary three-mon period established by SoFi or XXXX when the registrar can only attest to course enrollment by semester. 1
but they can not deny deferment on the ground that the universitys semesters do not coincide with the arbitrary three-mon period established by XXXX or XXXX when the registrar can only attest to course enrollment by semester. 1
but they can not divide one loan in half and give each individual one of the halves. They just tell me that that cant be done. Ive asked why these loans can not be dealt with in the same manor as IRAs and retirement funds that are split due to divorce 1
but they can not help. 1
but they can not in any way 1
but they can not provide any names on the XXXX (! ) tickets purchased on the fraudulent account the day it opened 1
but they can only include tremendous lawyer 's fees and other penalties and they can freeze and take what little I have in savings and loans I use to survive. Once they take your bank account savings 1
but they can't give me information other than that the device runs XXXX XXXX - I have XXXX computers at my store 1
but they certainly did. 1
but they changed the date and lowered the price for the same tickets to {$92.00} I have ask paypal to issue a refund through their customer warranty 1
BUT they changed the routes again 1
but they chose to send me 17 copies on the same day and mailed 2 copies to my parents. If not for the purpose of harassment 1
but they claim to have not received a response from XXXX XXXXXXXX XXXX office. 1
but they closed it 1
but they completed ignored me and asked for the entire past due balance to be paid immediately via a debit card. I repeated myself indicating that I could not make the payment and they told me that until I made a payment and re-enabled automatic payments that no payment arrangements could be made. That made no sense to me because if I had the money to pay the past-due balance I would not have been asking for a payment arrangement. The 3 other payday loans I had made arrangements that reduced the interest rate so that it would not grow beyond what I could pay. I feel that balancecredit has no intention of honoring the statements on their FAQ ( https : //www.balancecredit.com/faqs/ ) where it offers to help get you back on track 1
but they continue to attempt to shift the blame to the XXXX. 1
but they continue to call. 1
but they continue to charge me every month on my credit card for this phone. I have perfect credit and they single-handedly have caused multiple disputes for reporting improperly during the year long dispute that has been on my card yet I was told there was no dispute going on and no investigation but it remains on my card for a year so I had to start it over again from the beginning. I received an answer today it was a no along with my no it's a lot of misinformation. There's one receipt that says I was charged for glass for this phone but the sales clerk actually sent it to me because she was afraid it would fall apart in shipping to XXXX now it looks as if I was charged for that glass and I will be disputing that with my credit card company. I don't understand why the store won't stand behind their product. I always pay my bills on time I purchased this item in good faith that it would be in good working order and it was a brand new phone 1
but they continue to claim they can not view it. 1
but they continue to refuse assistance. 1
but they continue to say I owe XXXX for past due bills that do not exist.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Convergent Resources 1
but they continue to send me letters. The fraud detective believes that Benjamin Chaise tagged my name with this debt as they looked up other XXXX XXXX 1
but they continue to tell me to take more money and wait for a higher amount. 1
but they continued charging me. Our monthly billing was {$15.00} per month paid in advance for each month. There was no balance at the time we cancelled the account and we did within the guidel lines they submitted to me. 1
but they continued to harrass me even though the debt was not substantiated. This would have been taking care of if they would have processed my documentation properly instead of dismissing it to scare me into paying them.,,Portfolio Recovery Associates 1
but they corrected it short order. Getting back to TransUnion 1
but they could not give me a delivery date. At that point 1
but they could not help me. They were negligent in their solution. I called the bank for an appeal on XX/XX/XXXX. XXXX days later 1
but they could not provide that to me. All the manager sent me was a statement of all the charges owed. I have worked extremely hard to maitain a good credit score. I am XXXX and now that my credit score as decreased 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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