2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 9.8K–9.8K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but they could not reopen my account. I was told that someone would contact me from XXXX 1
but they could not reverse the charges due to merchant cancellation/return policy not followed issues. 1
but they could not tell me why. I asked to speak to a supervisor and was told it could take up to 15 days to receive a call back from one. I have already spent hours on hold and trying to resolve this.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,IL,60645,,Consent provided,Web,2021-11-01,Closed with monetary relief,Yes,N/A,4865413 1
but they could not wait for me to seek another lender 's figures. 1
but they could use it to verify the transferring of all my money out of their institution. 1
but they declined to refund the interest. 1
but they declined to review either. 1
but they denied the request. FCI Lenders Services Inc. gave me a forbearance agreement to pay {$650.00} per month from XXXX XXXX to XXXX XXXX. I was unable to keep the agreement due to being XXXX for XXXX 1
but they did absolutely nothing 1
but they did also not conduct a proper investigation per USC 15 1681a ( e ). 1
but they did file a claim with XXXX XXXX. She said we didnt need to do anything at that point but to wait for XXXX XXXX to credit the account. Meanwhile she closed out our Savings account and moved our money to our checking account. 1
but they did n't accept that. As a result I amfiling this complaint. This is a nightmare. Do n't wish this upon anyone. 1
but they did n't restore all my payment 1
but they did not act on it since I had to documents to prove my claim 1
but they did not care. They told me they would start research but while that was supposedly pending they still disbursed the funds. I made it absolutely clear that this was an error 1
but they did not conduct a reasonable investigation. Their responses did not address the rental assistance refusal or the inflated charges. They simply restated the debt and attached a lease and ledger 1
but they did not count those as my house payments as they should have been. 1
but they did not do so. 1
but they did not even give me that option and I refused to do so when I asked them to. 1
but they did not help. 1
but they DID NOT lose the paper work showing that I still owe the student loan. Again ... how convenient! 1
but they did not provide any information or verifications about the amounts they claimed were due. 1
but they did not provide me any proper reason to why they closed an account with perfect payment history 1
but they did not remove it. 1
but they did not replace the check. Bank of America was negligent in handling this transaction. 1
but they did not resolve the inconsistencies. On XX/XX/XXXX 1
but they did not say when it was closed. The letter demands we pay NSF fees for these checks they have been sending despite our request that they stop sending them. Exhibit E. They sent another letter XX/XX/XXXX 1
but they did not. 2
but they did not. They took the money out and suspended it 1
but they did open a dispute because I received a digital notification. I never received any responses 1
but they did promise to guarantee their work. It started getting late into the XXXX 1
but they didn't. First 1
but they didn't. They must return the money they had no contractual agreement with me 1
but they directed me to contact their corporate office. Upon contacting the corporate office 1
but they do and my financial accounts are not recoverable.,,Block 1
but they do everything possible to not escalate. They are very resistant and will only give in after the customer gets angry. When I finally got the call escalated to XXXX 1
but they do include an additional amount '' field where you can add to your payment. 1
but they do it this way so they could collect a late charge revenue. 1
but they do it with the authorization ifXX/XX/XXXX which by the way at this point I have doubt if transunion is an american company owned by American citizens or if XX/XX/XXXX is an international company owned by asians 1
BUT they do not give those same rights to the collection agency. The collection agency can not act as a substitute for the original creditor. 2
BUT they do not give those same rights to the collection agency. The collection agency can not act as a substitute for the original creditor.,,Resurgent Capital Services L.P.,FL,34472,,Consent provided,Web,2017-06-15,Closed with explanation,Yes,N/A,2550519 1
but they do not have anyone or anywhere to send the information. BOA HAS ACCUSED ME OF FRAUD 1
but they do not provide even that guidance. 1
but they do not say why 1
but they don't do it correctly. This really sucks to do to people 1
but they don't even do that. 1
but they don't really care about why it wasn't accurate for the last 3 years nor what harm they have caused me by this misreporting. They also acknowledge they received a dispute in XX/XX/XXXX but again failed to mention to you that they didn't actually correct the reporting at that time but still won't delete the account from my report. In fact 1
but they dont own up to their own faults in the process. 1
but they dont really know.,Company believes it acted appropriately as authorized by contract or law,MOHELA,OR,97333,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7608171 1
but they excluded me from the personal use of my vehicle. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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