2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 9.7K–9.7K of 10.7K

Company Complaints
but there was no option to speak to a real person. 1
but there was no payment so I made electronic check payment ( {$2800.00} 1
but there was no way for me to avoid this injury without committing. The key question is not whether I could have made a better choice 4
but there was nothing attached. I once again reached out to Chime customer service regarding my dispute. I asked how my claim could be denied if I had full proof that I was XXXX. The rep said it was a mistake on their end 1
but there was nothing more they could do. They informed me that I would have to wait because XXXX XXXX is on vacation. However 1
but there was nothing she could do. This is a Citi/Costco card. The two companies have a relationship and certainly between them they should be able to resolve this erroneous charge without continuing to bill me. Despite previously being told this issue was resolved I am now told that they are unable to remove the balance from the account. Despite significant tenure with the company 1
but there wasnt one when I applied for the card back in XXXX. We finished that call with her stating that she opened a case looking into this. They also said I should have received a welcome letter with this information when I first got approved 1
but there were no guarantees the money would be there in time. 1
but there were no guarentees. As you can understand 1
but there were no live agents available on the weekend. 1
but there were still undertones that she probably thought I was a XXXX 1
but there will be no complaint filed with the credit bureau without first trying to resolve the matter with Navient through the Consumer Financial Protection Bureau ( CFPB ). 2
but there would still be a package delivered in regards to the other box 1
but there wouldnt be one until later that day. I reached out to them for the third time that day 1
but there's nothing to collect. I have received one notice a month since the valid one in XXXX. 1
but there's XXXX missing. There was supposed to be XXXX! We think XXXX took it. 1
but these accounts continue to appear without verifiable evidence of its accuracy. 3
but these accounts remain uncorrected despite clear evidence of inconsistency. Under 609 ( 15 U.S.C. 1681g ) 3
but these are not complicated questions I have asked.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRUIST FINANCIAL CORPORATION,GA,30263,,Consent provided,Web,2023-04-17,Closed with explanation,Yes,N/A,6853606 1
but these delays jeopardize the sale. Meanwhile 1
but these do not accurately reflect my account history either I have already paid 1
but these documents lack a wet-ink signature 1
but these false negative reports are still impacting my score. I believe they should be removed because they were caused by Discovers error 1
but these increases will cover all fees 1
but these misleading actions are incredibly unprofessional. This bait and switch process was incredibly frustrating. It is incredibly unreasonable for an online bill pay check to arrive an entire month late past its scheduled delivery date.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ALLY FINANCIAL INC.,MA,020XX,,Consent provided,Web,2022-05-20,Closed with explanation,Yes,N/A,5584852 1
but they 're requiring what I find to be unlawful paperwork. if you have a joint account with someone and one person passes 1
but they 've not been willing to take the burden of being a proper servicer.,,Williams & Fudge 1
but they adamantly refuse to investigate this further. 1
but they add the running interest and that the decision is up to XXXX XXXX XXXX if they collect the amount with the additional interest. When I spoke with XXXX XXXX XXXX and its supervisor 1
but they advertise that you get more points on the rewards portal. Additionally 1
but they advised the data was verified as accurate by Bank of America XXXX This response is unacceptable 1
but they advised they plan to take further action against me if I do not make payments,,Patenaude & Felix A Professional Corporation,CA,92592,,Consent provided,Web,2023-05-09,Closed with explanation,Yes,N/A,6947539 1
but they already knew who I was because they asked they stated my name. I asked them the name of the company because I keep getting harassed and the guy told me the name of the company as XXXX. He then transferred me to the person who was handling my case. And it was the same lady from earlier that left the nasty 1
but they also declined to help. 1
but they also filed an illegal lien on my property. 1
but they also kept my old credit card balances at the high and my open-to-buy at the lowest amount and claimed that to be current ; this caused my credit score to drop drastically. This is not the first time it has happened to me 1
but they also lied to me about this and stated that they were not. I refused to give them any information and researched the number they called me on online 1
but they also reported my account to XXXX which lowered my credit score from XXXX on XX/XX/XXXX 1
but they appear to be outdated and beyond the reporting period allowed under the FCRA ( typically XXXX years ). I am requesting that Experian investigate and remove these accounts if they are no longer verifiable or if they exceed the allowable reporting timeframe. 1
but they appear to want to make me pay for the repairs. 1
but they appeared to be spam. These calls requested personal information 1
but they applied it to the XX/XX/XXXX balance and say I am still behind by a payment. 1
but they applied the funds to another persons account. In that cause 1
but they are also licensed XXXX lenders ( both the finance and servicer entities ) under the XXXX 1
but they are closed on the weekend. 1
but they are doing something wrong because my interest payments should n't be going UP ... ) I called US Bank and got the run around. No one could explain to me why my interest payments are going up in certain months and why my most recent interest charge is more than what I paid XX/XX/XXXX.,Company chooses not to provide a public response,U.S. BANCORP,NY,11787,,Consent provided,Web,2016-01-27,Closed with monetary relief,Yes,No,1761008 1
but they are insisting our contractor complete a Waiver of Lien '' form. They refuse to give us the remainder of our money even though the work is complete. 1
but they are not able 1
but they are not answering me at this time.,,Rocket Mortgage 1
but they are not doing what the government says a lender should do to provide foreclosure alternatives to me as a homeowner either. Please HELP!,,Ocwen Financial Corporation,GA,30016,,Consent provided,Web,2017-09-01,Closed with explanation,Yes,N/A,2656785 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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