2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 9.3K–9.3K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
but that was denied and credited back. However 1
but that was never disclosed. On top of they they could see my insurance and umbrella policy with over {$1.00} XXXX in coverage 1
but that was not our agreement ... ... .I will be penalized because of the inefficency of the company that holds my loan.,,Caliber Home Loans 1
but that was not the case. 1
but that was not the case... I was only requesting it be returned to the SAME account they debited it from over 3 months earlier as the account was still open... Nope... that was their policy 1
but that we had to send all the supporting documents by fax to support our arguments. We also proceeded to communicate with XXXX XXXX and XXXX 1
but that would not impact my income-based forgiveness. Your response seems to suggest that the over 7 years I was on an income-based repayment plan has been washed away 1
but that XXXX did not work there anymore 1
but that XXXX had rejected the dispute. When I asked for even a basic explanation 1
but that's it. At this point they had done a hard credit pull 1
but thats really irrelevant at this stage 1
but the 1042-S forms for XXXX. 1
but the account has had not activity for over a month so there is no chance for any more returned items. 1
but the account identifying information such as DOB and address are not mine. Therefore they can not verify the account owner and are unable to close it. The account is currently being reported on my credit report and i am powerless to take any action. Capital One was no help. I also tried contacting the credit reporting agencies and have active disputes with XXXX for the account and associated hard inquiry ( which was verified as having been performed and will stay on my credit report for XXXX years! It was performed 1
but the account is listed as Current '' with no past due amounts. 7
but the account remains. 1
but the account status or balance never changes 1
but the account still shows XXXX due to the fraudulent returned checks. 1
but the account was not handled accordingly. 1
but the amount of the loan did not match the amount being withdrawn. I asked for a copy of the loan paper and received a copy of the loan 1
but the annual fee remained. This charge 1
but the authorized merchants did not respond w/ any other similar issues. ( Photo ) I had to reopen the dispute a number of times because they continuously denied the claim stating since a chip was used it is not fraud. Many articles show that duplicating a chip to be used is NOT impossible if a chip was even actually used. 1
but the automated system explicitly refused to allow me to speak to a human representative. 1
but the automated system terminated the call before I could speak with a Customer Service representative.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
but the back office is super busy because its end of the year. She also told me I can receive the offer in the 1st week of XXXX 1
but the Balance Updated date is XX/XX/XXXX 1
but the bank 's loss draft insurance department has been doing this for years. I was very disappointed that I did n't get any help regarding the fraud even after I reported that I was not satisfied with the contractor at the last two inspections and this is documented on the inspection report. I would also like to add there is alot of work that was paid for in the house that was left incomplete by the contractor.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,LA,708XX,,Consent provided,Web,2017-08-30,Closed with explanation,Yes,N/A,2655043 1
but the Bank believes that it has impunity although it is evidence of bad faith and petty theft. 1
but the bank fraudulently changed the date on their records 1
but the bank has not provided this information. 1
but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA 1
but the bank hasn't clear it yet 3
but the bank is offering me either 6 months of payments at over {$7.00} a month to catch up 1
but the bank maintained the restriction and informed me that I could not appeal the decision internally. 1
but the bank refuses to offer it to me upon request. 1
but the bank rep is sticking to their argument. These charges are wrong and should be reversed.,,Bread Financial Holdings 1
but the bank representative told me that he still gets the very same personal statements on his system that I told Experian to remove. Experian is not properly investigating the dispute for the personal statements I made 1
but the bank representatives never took responsibility. I did NOT receive documentation in XXXX 1
but the bank should have ag that. 1
but the bank stated they couldn't call guarantee a call in less than 48hours. During my conversation with the supervisor 1
but the Bank suddenly closed my account after I purchase gift card. I am heared many similar stories in near days ( for example 1
but the behavior of my bank has drastically changed. I can not seem to contact anyone who has the authority to address more than individual transactions 1
but the bills of my cellphone showed NO texts from Chase related to those XXXX fraudulent wiring setup being recorded on XX/XX/XXXX and XX/XX/XXXX. 1
but the bonuses were ultimately rejected. The stated reason was that I had previously referred over 20 people to open accounts 1
but the branch manager also confirmed that they were unable to issue the hold harmless letter. 1
but the call disconnected immediately as it was put on hold 1
but the call was always abruptly disconnected. 1
but the call was never returned. 1
but the calls are so annoying. And I feel harrassed.,,SYNCHRONY FINANCIAL,VA,20171,Servicemember,Consent provided,Web,2015-08-31,Closed with explanation,Yes,No,1539257 1
but the card was NOT in XXXX XXXX. 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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