but the account identifying information such as DOB and address are not mine. Therefore they can not verify the account owner and are unable to close it. The account is currently being reported on my credit report and i am powerless to take any action. Capital One was no help. I also tried contacting the credit reporting agencies and have active disputes with XXXX for the account and associated hard inquiry ( which was verified as having been performed and will stay on my credit report for XXXX years! It was performed

What the CFPB Record Shows About but the account identifying information such as DOB and address are not mine. Therefore they can not verify the account owner and are unable to close it. The account is currently being reported on my credit report and i am powerless to take any action. Capital One was no help. I also tried contacting the credit reporting agencies and have active disputes with XXXX for the account and associated hard inquiry ( which was verified as having been performed and will stay on my credit report for XXXX years! It was performed

but the account identifying information such as DOB and address are not mine. Therefore they can not verify the account owner and are unable to close it. The account is currently being reported on my credit report and i am powerless to take any action. Capital One was no help. I also tried contacting the credit reporting agencies and have active disputes with XXXX for the account and associated hard inquiry ( which was verified as having been performed and will stay on my credit report for XXXX years! It was performed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, but the account identifying information such as DOB and address are not mine. Therefore they can not verify the account owner and are unable to close it. The account is currently being reported on my credit report and i am powerless to take any action. Capital One was no help. I also tried contacting the credit reporting agencies and have active disputes with XXXX for the account and associated hard inquiry ( which was verified as having been performed and will stay on my credit report for XXXX years! It was performed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "this time a Capital One card ending in XXXX. Unlike the XXXX XXXX", and the single most common underlying issue is "nor authorized by me. It is also fraudulent. I called Capital One on XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but the account identifying information such as DOB and address are not mine. Therefore they can not verify the account owner and are unable to close it. The account is currently being reported on my credit report and i am powerless to take any action. Capital One was no help. I also tried contacting the credit reporting agencies and have active disputes with XXXX for the account and associated hard inquiry ( which was verified as having been performed and will stay on my credit report for XXXX years! It was performed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.