| but that person ( XXXX ) was unavailable. They promised to call us back by XXXX EST. They would not provide any alternative means of following up except to work through the phone support tree again. | 1 | 0.0% | XX/XX/XXXX We called XXXX |
| but that request was also denied. | 1 | 0.0% | I contacted Citibank via chat to request her removal once again |
| but that request was also not responded to. US Bank blanket denied all my claims | 1 | 0.0% | I reached out to US Bank for help in resolving this dispute. I opened a dispute over the phone ; US Bank stated they would send me info to complete and fill out. Before I received the request by US Bank for more info |
| but that she ca n't see when the charges were so she 'll mail me the statements from XXXX to XXXX | 1 | 0.0% | XXXX |
| but that she can fix it for me and I wo n't have the problem again. She indicated that this only happens when you make an excess payment in the same cycle that you took a promotion at a shorter timeframe than the existing promotion on the account. My issue is that not all consumers are Vice Presidents of credit card companies like I am | 1 | 0.0% | I also made a second payment to my account that cycle. I had already fully satisfied my {$25.00} minimum due for the cycle due XXXX/XXXX/2016 with a payment of {$29.00} on XXXX/XXXX/2016. Prior to my statement cycling |
| but that she did not anticipate the fee to be reversed. | 1 | 0.0% | I received XX/XX/year> statement with the fee still showing as a previous balance. I called the same number ( XXXX ) |
| but that she had found in the notes that our request was rejected BUT that our claim was PENDING ''!!! WHAAAAATTTT?????? | 1 | 0.0% | which is typical |
| but that she was going to make things right. I told her that I wanted a breakdown of the payment history and the amortization schedule | 1 | 0.0% | I still hadn't received the amortization schedule |
| but that she would definitely have a resolution for me by XX/XX/XXXX | 1 | 0.0% | '' I never received a response to this email. I called again and explained the situation and my frustration that I had not even received a response to my follow up. I was reassured that it would be handled within 7-10 business days. I said that I have been told this 7-10 business days time frame for several months now and that I have been calling since my loan was transferred in XXXX over this issue. The representative apologized and reassured me that it would be handled. 7-10 business days pass |
| but that she would put a note of XXXX XXXX 's desk and if she did not call me that following day that I should phone her supervisor | 1 | 0.0% | after addition calls and requested to speak Chase Internal Audit Department and Chase Legal Department ( both of which I was told they do not have ) I reached the Executive Resolution Level ... ..I spoke with a gentleman name XXXX |
| but that she would put in a request to have it sent to me within 10 business days. The representative also told me that I would have to provide my XXXX and XXXX taxes for the REPAYE plan | 1 | 0.0% | I realized they had used my total gross income |
| but that she would watch my account for the next month to ensure that I suffered no adverse action of any kind. Of course | 1 | 0.0% | I called American Express immediately ( same day XX/XX/XXXX ) and spent about 45 minutes being transferred from what person to another clearly located in other countries ; hardly up to the promise of American Express ''. Oh |
| but that sounded very suspicious as well.Experian is a brand name that I had previously felt secure using | 1 | 0.0% | to enter my ZIP Code |
| but that specialist was still attached. | 1 | 0.0% | and they denied it. I filled an appeal to the dispute on the XXXX |
| but that the affordable home care act modification and XXXX XXXX could. I then called XXXX XXXX line and the voice message was no longer her ext just numbers. Come to find out she was no longer my account manager | 1 | 0.0% | of course |
| but that the back end team had not yet verified these documents. I will have to wait for the claim to reopen. She told me to call back in 3-5 business days to obtain an update. | 1 | 0.0% | XX/XX/XXXX |
| but that the Bank usually did not charge these additional fees if you closed the account early. | 1 | 0.0% | so I asked if there were any Early Cancelation fees or penalties. He responded that there was a {$450.00} Early Closure Fee if closed within 36 months after opening / SEE ATTACHED - Clarity Commitment |
| but that the card was compromised. Second | 1 | 0.0% | Chase 's handling of this matter has been confused and irrational. First they denied my claim because they said I received benefit from the transaction ''. Then they changed their reasoning and said they're denying the claim because I retained my physical card |
| but that the cards themselves were being paid. It now dawned on me that she had stolen my information and personal identity and was continuing to use that to verify information when using these cards electronically without physical access to these cards. This allowed her to continue top use the cards and keep me in the dark on the balances and still make the minimum payments to prevent any type of collection calls or letter to be sent to me. | 1 | 0.0% | even though I had physically removed them from my home. I immediatly terminated the relationship due to this continued lack of trust and theft and kicked her out of my home. I started to pull together statements and verify information and found out my accounts totaled nearly 23k in credit card charges and she had been using my cards electronically. The now ex girlfriend showed me a notebook where she had copied down my full credit card numbers |
| but that the clock would be reset and Id have to make another 120 payments before my loans would be forgiven. I immediately consolidated my loans | 1 | 0.0% | I discovered that my type of Federal Stafford Loans were discontinued in XX/XX/XXXX |
| but that the closest branch is 30 miles outside of the city I live in | 1 | 0.0% | which of course I have not received since it's barely been 24 hours. I called the bank 's support and provided my SSN |
| but that the maker ( aka my school district ) had been flagged for having a number of bounced checks from the account with which I was paid out from. However | 1 | 0.0% | I understood the check would not go through until XXXX. However |
| but that the other {$130.00} was a fee from the XXXX XXXX. She printed out a letter which was supposedly mailed to me showing these fees ( see attachment ). I remarked that the letter was meaningless since it gave no information as to which back supposedly charged the fee and moreover | 1 | 0.0% | they would have been deducted from my account |
| but that the phone representatives can not transfer me to speak to them directly and that I have to wait for a phone call back. On the two occasions I have received a call from that team | 1 | 0.0% | ranging from that it was my fault that I didn't make the manual payment |
| but that the previous person gave the estimate on days not business days. So it should be in my account absolutely no later than the morning of XX/XX/23. Surprise surprise | 1 | 0.0% | and they tell me that they aren't allowed to re-apply it |
| but that the reinstatement amount had to be paid in secured funds ''. I told the employee it does n't state that anywhere on the XXXX monthly billing statement or in any paperwork from XXXX. I sent XXXX a check. The XXXX XXXX XXXX employee stated that I would be contacted by them if a new foreclosure date was scheduled because they had to discuss the matter with XXXX. | 1 | 0.0% | XXXX transferred servicing of my mortgage to Carrington Mortgage Svc |
| BUT that the subsequent credit of {$140.00} on XX/XX/XXXX triggered the system to think that the outstanding balance had not been paid. As a result | 1 | 0.0% | it notes four ( 4 ) credits in XX/XX/XXXX : 1 ) an automatic payment with a transaction date of XX/XX/XXXX and a posting date of XX/XX/XXXX in the amount of {$210.00} |
| but that the supervisor would say the exact same thing that she did ( which was nothing ).,,TRANSWORLD SYSTEMS INC,IL,60613,,Consent provided,Web,2017-09-19,Closed with explanation,Yes,N/A,2678579 | 1 | 0.0% | XX/XX/XXXX |
| but that the will implicitly stated that either executor could act independently in any transaction. Number XXXX informed the banker and my sister that Wells Fargo did not recognize wills. In order to close the account and withdraw the funds | 1 | 0.0% | bringing my fathers death certificate |
| but that there is no way I can afford to make this months payment at that full amount. She told me that it was already reported on my credit and that my next payment would be due by XX/XX/XXXX and as long as I make the payment of {$290.00} by XX/XX/XXXX that it would not be reported as the 5th missed payment ( which is not true as I made a payment on XX/XX/XXXX | 1 | 0.0% | and I was able to speak with a representative in the department this time. I went over how I am trying to be able to get some type of relief with my payments as I am unable to make the full amount. I explained that I spoke to someone on XX/XX/XXXX and was told that I wasnt denied and that I just needed to speak to someone in their department to be able to get fully matched with a program that would be able to help me. Representative asked for all the income information again |
| but that there was a lack of any documentation regarding my dispute for the damaged merchandise | 1 | 0.0% | they stated that they closed their investigation and reversed the credit. They went on to state that if I continue to dispute the charge |
| but that there was nothing new/more they could tell me. During my call with the gentleman from the accounting dept at XXXX | 1 | 0.0% | XXXX XXXX XXXX XXXX |
| but that there was nothing wrong with my account so there's no reason it wouldn't go through. | 1 | 0.0% | it's not like that would be any more reassuring. I've made payments before |
| but that they can *repay over time*. Wells is not complying with these guidelines | 1 | 0.0% | that the second balances can only be paid off as lump sums after the first balances are paid off in their entirety. I ask for documentation of this. Wells sends me a document from XX/XX/XXXX |
| but that they could send me information via Mail. I requested this on XX/XX/2023 | 1 | 0.0% | Inc. - Official Response Letter - XX/XX/2023 ) 7. XX/XX/2023 : I received a mailed letter from Alliance Collections Agencies |
| but that they did indeed have it available. | 1 | 0.0% | since at this time I was again being told I'm responsible for the charges and that they were no longer investigating it at all |
| but that they don't know what the criteria are bc the system assesses automatically. The only stipulations on the offer was to make at least {$500.00} in purchases in the first 3 months | 1 | 0.0% | and after a 34 minute call |
| but that they know it happens.,,CAPITAL ONE FINANCIAL CORPORATION,OK,XXXXX,,Consent provided,Web,2021-08-30,Closed with explanation,Yes,N/A,4673543 | 1 | 0.0% | which induced him into purchasing multiple vehicles that he would not have otherwise purchased |
| but that they never received it from the office. | 1 | 0.0% | we are asking for a deletion |
| but that they were able to verify the check for Client A. So then I provided them with the personal phone number of Client B 's finance person | 1 | 0.0% | XX/XX/XXXX I saw I had an email that my business account had been overdrawn by {$520.00} and frozen |
| but that they were adamant I would need to pay for insurance rates for the entire building for 6 months. This made no practical sense to me | 1 | 0.0% | and as I felt they were being unreasonable in expecting this despite their own error. They were not apologetic |
| but that they would give me a call back. I asked how long it should take to get a determination and they said 24-48 hours. I told them I've heard that story too many times from them | 1 | 0.0% | having pretty much the exact conversations we have been having about MIP removal |
| but that they would most definitely file it correctly now. I also have proof that I havent been able to get into my account from XX/XX/XXXX - XX/XX/XXXX!! | 1 | 0.0% | on XX/XX/XXXX |
| but that theyre estimating 60-days before any payments covering my mortgage would be made. I specifically asked what contact information I should provide to Virginias HAF program | 3 | 0.0% | I contacted my mortgage Servicer to let them know that I did not have the money to pay for my XXXX XXXX |
| but that too much time had passed since it occurred and they were unable to do anything about it. The second time was just this month ( XX/XX/XXXX ) ; we just received the letter of denial in the mail. | 1 | 0.0% | our missed payment is more than a year in the past |
| but that transfer also failed | 1 | 0.0% | regardless of the amountwhether it was USD XXXX |
| but that TransUnion was unable to delete XXXX XXXX XXXX | 1 | 0.0% | no TransUnion representative or supervisor has called my phone or left a message. I gave TransUnion 10 days from the date of mailing to block and delete the items on my report that were a result of identity theft. I followed my duties as a consumer |
| but that two advanced payments of {>= $1 | 1 | 0.0% | the notice does not explain any future deadlines or additional required documentation. On page four of the notice ( page three of the documents from the merchant received by Chase ) show the final check out balance is {>= $1 |
| but that US Bank is not also bound by the offer they post? | 1 | 0.0% | XX/XX/XXXX |
| but that was also rejected. When I asked why it was rejected | 1 | 0.0% | my HELOC payments nearly tripled after paying on the loan for 10 years. I called Bank of America immediately to see I I could refinance. I was told I was not eligible. I made partial payments for a few months and then started the modification process. While I was in the modification process |
