Total complaints
1
Filed since Furt
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA's complaint history from CFPB public records. 1 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Furt
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| because the credit application was for my business | 1 |
| State | Complaints |
|---|---|
| and I am requesting CFPB investigation and enforcement. | 1 |
| Issue | Complaints |
|---|---|
| a personal hard pull should NOT have been performed unless I explicitly authorized it. At no point did US Bank : Present me with a personal credit inquiry authorization form Notify me in writing of a personal hard pull Obtain my signature or electronic consent Provide clear disclosure about the impact on personal credit My business | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is Furthermor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "because the credit application was for my business", and the single most common underlying issue is "a personal hard pull should NOT have been performed unless I explicitly authorized it. At no point did US Bank : Present me with a personal credit inquiry authorization form Notify me in writing of a personal hard pull Obtain my signature or electronic consent Provide clear disclosure about the impact on personal credit My business".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA has a 0% timely response rate to CFPB complaints.
The most common issue reported against but the bank has refused or failed to : Provide documentation supporting the decision Provide proof of permissible purpose for the inquiry Provide the required adverse action notice Explain whether the decision was based on personal or business credit factors US Banks actions constitute violations of both the FCRA and the ECOA is "a personal hard pull should NOT have been performed unless I explicitly authorized it. At no point did US Bank : Present me with a personal credit inquiry authorization form Notify me in writing of a personal hard pull Obtain my signature or electronic consent Provide clear disclosure about the impact on personal credit My business" in the "because the credit application was for my business" product category.
Read our methodology — how this data is sourced, computed, and verified.