2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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29.6K companies starting with "A"

Showing 22.2K–22.3K of 29.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
and they did nothing. I do n't even have XXXX cents to call them or catch a bus to a nearby branch. They have ruined my life for 2.5 months and do n't seem to care.,,FIRST HORIZON BANK,TN,38053,,Consent provided,Web,2016-08-30,Closed with monetary relief,Yes,No,2088583 1
and they did the same on XXXX month XXXX when the monthly payments was sent on XX/XX/XXXX 1
and they didn't respond to my letter as well. 1
and they didnt mean to run report but the damage was done. 1
and they do not ). 1
and they do not allow due date changes on past-due loans. 1
and they do not contact us to tell us it's missing. You must log in to the website to find details. 1
and they do not have a chat bot or email address on their website.,,Comerica,OH,452XX,Older American,Consent provided,Web,2025-09-03,Closed with non-monetary relief,Yes,N/A,15694982 1
and they do not reflect my identity or credit history. 2
and they do not take call escalations. I asked how Im supposed to file a complaint 1
and they do not work on weekends. 1
and they don't even have FDIC. That's right 1
and they don't properly protect that information 1
and they done very little to nothing in the last XXXX business days. 1
and they dont respond then Account Closes. 2
and they encourage me to ask help for the Bank of America.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
and they encouraged me that the negotiated loan was more in our interest. 1
and they even added overdraft fees on top of the negative balance 1
and they even closed my case without my permission. BofA stated that since the phone number was entered mistakenly 1
and they even struggled to find any account of mine ... they kept asking for an account number and I explained again and again that I never authorized the account and that I never got a bill or a notice or even a letter from the collections agency so I dont have an account number. Through my SSN is how they found the account and even with my verifying over the phone 3
and they facilitated our Clover merchant account. 1
and they failed me on every level. In fact 2
and they failed to act with any urgency when I reported the issue. 1
and they failed to perform the escrow analysis judiciously and correctly. Further 1
and they failed to return our SEVERAL calls and emails asking to discuss or dispute these charges. The one * AUTOMATED * email that we received said to reply with our complaint ( even though we had sent it many times ) 1
and they finally corrected my address 1
and they froze the account. Fast forward 1
and they gave me a grace period until those funds were returned. But they weren't. The charge was allowed to go through regardless. The charge was for a legitimate vendor 1
and they gave me a reference # XXXX and account # XXXX. I also have an HRRG XXXX pin # XXXX. 1
and they get their information directly from you. They have stated that this score and the corresponding factors come directly from TransUnion 1
and they got a code from my wife 's phone 1
and they had all my information at that time 1
and they had been in in fact 1
and they had me hold for just a little bit more while they researched '' the account 1
and they had my SSN. 1
and they had no record of a report being run on me in XXXX.This was very frustrating. I Tried to verify that they provided information to LexisNexis 1
and they had not received the package because 1
and they had nothing to do with the transfer. I tried to explain to my bank that the claim should be against Paypal because Paypal was holding it back 1
and they had once again rejected the payment. I contacted them again 1
and they had to give the sellers all the credits because of the delays. I told XXXX XXXX that never signed any addendums and agreed to let go of my credits. I asked him 1
and they had told me it would be completed by XXXX XXXX Fraud had deemed I was complicit with the people stealing money because 1
and they hang up you ( happened with both calls to them to work this out ). 1
and they have 1
and they have a certain amount of responsibility to ensure that debts they are collecting are valid and that there werent any unfair practices affecting that debt. I am also notifying you that I expect that any reports made to the credit bureau and on my credit report be accurate 1
and they have acting negligently and not in a timely manner. 2
and they have been calling me three times a day 1
and they have been grossly inconsistent ) Guarantee consumers would be able to dispute the debt in the contact method of their choosing 1
and they have been holding and using our money all that time. This seems like an unethical banking practice.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,CA,94602,Older American,Consent provided,Web,2024-07-26,Closed with explanation,Yes,N/A,9625066 1
and they have been withheld 1
and they have caused unnecessary harm to my credit profile. 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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