Total complaints
1
Filed since For
2026 data Public-data reference. official source
and they had not received the package because
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and they had not received the package because's complaint history from CFPB public records. 1 consumers have filed complaints since For . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
For
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and they had not received the package because complaint mix by product
- I got 1 100.0% – 0% relief
How and they had not received the package because's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I got a helpful associate at XXXX who explained to me the process in detail. She told me that the request still had not been processed | 1 |
Top States
| State | Complaints |
|---|---|
| once again | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| but I said okay fine. When I called back a week later | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and they had not received the package because
and they had not received the package because has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to For , and the most recent logged activity is For the fi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and they had not received the package because reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I got a helpful associate at XXXX who explained to me the process in detail. She told me that the request still had not been processed", and the single most common underlying issue is "but I said okay fine. When I called back a week later".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they had not received the package because: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and they had not received the package because have?
and they had not received the package because has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and they had not received the package because respond to complaints on time?
and they had not received the package because has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and they had not received the package because?
The most common issue reported against and they had not received the package because is "but I said okay fine. When I called back a week later" in the "I got a helpful associate at XXXX who explained to me the process in detail. She told me that the request still had not been processed" product category.
Read our methodology — how this data is sourced, computed, and verified.
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