and they failed to return our SEVERAL calls and emails asking to discuss or dispute these charges. The one * AUTOMATED * email that we received said to reply with our complaint ( even though we had sent it many times )

What the CFPB Record Shows About and they failed to return our SEVERAL calls and emails asking to discuss or dispute these charges. The one * AUTOMATED * email that we received said to reply with our complaint ( even though we had sent it many times )

and they failed to return our SEVERAL calls and emails asking to discuss or dispute these charges. The one * AUTOMATED * email that we received said to reply with our complaint ( even though we had sent it many times ) has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After movi, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and they failed to return our SEVERAL calls and emails asking to discuss or dispute these charges. The one * AUTOMATED * email that we received said to reply with our complaint ( even though we had sent it many times ) reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we received a bill for almost {$600.00}", and the single most common underlying issue is "cleaning fees ( that weren't in the lease + we had a cleaner come before we moved out )".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they failed to return our SEVERAL calls and emails asking to discuss or dispute these charges. The one * AUTOMATED * email that we received said to reply with our complaint ( even though we had sent it many times ): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.