Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and they failed to perform the escrow analysis judiciously and correctly. Further's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and they failed to perform the escrow analysis judiciously and correctly. Further's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| MN XXXX Re : Account # XXXX US Bank Escalation/Error/Escrow Department | 1 |
| State | Complaints |
|---|---|
| I have informed multiple US Bank customer service agents verbally and in writing that my XXXX taxes and insurance have been paid by myself as agreed by US Bank and myself in XX/XX/XXXX. I have returned the {$600.00} to US Bank Home Mortgage by check # XXXX. This amount is to be applied directly to my principle an interest payment. Any late fees that may have been caused by this error need to be reversed. | 1 |
| Issue | Complaints |
|---|---|
| please read the following correspondence : I received an Annual Escrow Account Disclosure Statement dated XX/XX/XXXX in the mail one week ago. It contained the following errors : 1. My XXXX hazard insurance was paid in full {$600.00} ( on XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and they failed to perform the escrow analysis judiciously and correctly. Further has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and they failed to perform the escrow analysis judiciously and correctly. Further reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "MN XXXX Re : Account # XXXX US Bank Escalation/Error/Escrow Department", and the single most common underlying issue is "please read the following correspondence : I received an Annual Escrow Account Disclosure Statement dated XX/XX/XXXX in the mail one week ago. It contained the following errors : 1. My XXXX hazard insurance was paid in full {$600.00} ( on XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they failed to perform the escrow analysis judiciously and correctly. Further: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and they failed to perform the escrow analysis judiciously and correctly. Further has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and they failed to perform the escrow analysis judiciously and correctly. Further has a 0% timely response rate to CFPB complaints.
The most common issue reported against and they failed to perform the escrow analysis judiciously and correctly. Further is "please read the following correspondence : I received an Annual Escrow Account Disclosure Statement dated XX/XX/XXXX in the mail one week ago. It contained the following errors : 1. My XXXX hazard insurance was paid in full {$600.00} ( on XX/XX/XXXX" in the "MN XXXX Re : Account # XXXX US Bank Escalation/Error/Escrow Department" product category.
Read our methodology — how this data is sourced, computed, and verified.