and they even closed my case without my permission. BofA stated that since the phone number was entered mistakenly

What the CFPB Record Shows About and they even closed my case without my permission. BofA stated that since the phone number was entered mistakenly

and they even closed my case without my permission. BofA stated that since the phone number was entered mistakenly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and they even closed my case without my permission. BofA stated that since the phone number was entered mistakenly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received the letters from BofA about the status of my claim. The letters states that the transaction is under my instruction", and the single most common underlying issue is "so that they wo n't return the money to me. BofA refused to provide any information or detail of their investigation 's procedures of my case. I also asked if BofA is able to contact XXXX XXXX for further help or report to XXXX ( the mobile transfer company ) or the wrong account owner for me ; they firmly rejected my requests. Since they stop helping".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they even closed my case without my permission. BofA stated that since the phone number was entered mistakenly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.