2026 data Public-data reference. official source

Companies: A

Companies starting with A that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

29.6K companies starting with "A"

Showing 22.3K–22.3K of 29.6K

Company Complaints
and they have clearly shown that they do not care about their customers or their satisfaction. 1
and they have clearly shown that they do not care about their customers or their satisfaction.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,WA,98513,,Consent provided,Web,2024-02-08,Closed with explanation,Yes,N/A,8298797 1
and they have confirmed receipt of the payoff ( received XX/XX/XXXX ) as well as confirming they sent the lien release to the XXXX County Recorder. Yet 1
and they have continually to falsely report an outstanding balance of almost {$5000.00}. 1
and they have denied it and refuse to fix it. I have made a spreadsheet showing in detail what the balances should be 1
and they have failed to address my concerns or provide evidence of authorization. Therefore 1
and they have failed to do so. Under 15 U.S. Code 1681i ( a ) ( 7 ) 1
and they have failed to provide an email address or other contact method. I would like to know why my payments have not been reflected on my student loan accounts and weather or not further interest has built up as a result. I am a current student and do not currently have monthly payments due.,,Navient Solutions 1
and they have failed to provide any verifiable proof of the disputed items. Under the law 1
and they have for months refused to provide me with any documentation corroborating their claims. 1
and they have ignored me. Moreover 2
and they have incessantly threatened and harassed me 1
and they have left the amenity center crying and upset. 1
and they have NEVER even received a dispute 1
and they have no proof ). 1
and they have no record of me ever making a request. XXXX also notified me the messages I send through the contact us '' section on the Nelnet website don't always attach to my account 1
and they have no record of my account or vehicle information in their system to assist with access and payment. 3
and they have not corrected their records. They are now calling me non-stop trying to collect the balance and show the loan 60 days in arrears which is negatively impacting my credit. 1
and they have not deposited the original principal or the monthly interest payments as required by regulations. 1
and they have not done one thing they told me they would 1
and they have not done so 1
and they have NOT done so at all. This debt collection has impacted my credit and is a breach of my privacy and consent 1
and they have not fixed the situation,Company believes it acted appropriately as authorized by contract or law,The CMI Group 1
and they have not provided the information I specifically asked for. I have also had a couple of phone conversations with them 2
and they have not reported any activity on our credit report. 1
and they have not taken the payment. 1
and they have overcharged her in hopes of getting any money to pay this debt. Do not get me wrong 1
and they have refused to do so. It has been extremely hard to communicate with Discover Student Loans because : 1. They do n't have an actual office in New York and all our communications have been through the phone ; 2. They have increased my loan payments in the past two years even though my salary has remained the same ; and I understand this is a private loan and the interest can go up 1
and they have refused to provide me with anything. 1
and they have refused to remove the illegitimate debt from my account. 1
and they have refused. 2
and they have requested this information again 3
and they have sent inaccurate information back to RESPONSE FROM XXXX!!!! USING INCORRECT NAME CFPB : Our records indicate XXXX XXXX XXXX entered into a finance agreement with XXXX Auto on XX/XX/XXXX. XXXX XXXX XXXX was provided with a Motor Vehicle Retail Installment Sales Contract which outlined the details of the agreement. XXXX XXXX XXXX signed the Motor Vehicle Retail Installment Sales Contract acknowledging full debt owed within the contract. The contract states that XXXX XXXX XXXX agreed that XXXX XXXX would maintain a security interest in the motor vehicle. XXXX XXXX XXXX vehicle was subsequently repossessed due to non-payment on XX/XX/XXXX. XXXX XXXX XXXX was provided with a Notice of Intent to Sell which outlined his right to redeem/reinstate the vehicle. The vehicle was disposed of and proceeds from the sale were applied to XXXX XXXX XXXX account leaving a deficiency balance. It is XXXX XXXX XXXX policy to provide all customers with a welcome letter which advises that we report to all three credit bureaus and will report payment history with our company. XXXX XXXX XXXX submitted a dispute through XXXX which XXXX XXXX responded to on XX/XX/XXXX updating the tradeline. The account was sold to XXXX XXXX in XX/XX/XXXX. We have determined that XXXX XXXX has complied with all applicable law and XXXX XXXX XXXX account was reported accurately. For XXXX XXXX XXXX record we have included a copy of her Motor Vehicle Retail Installment Sales Contract and Purchase Agreement. How was this verified with them saying the car was repossessed XX/XX/XXXX but sold in XXXX inaccurate information. How are they addressing me has XXXX XXXX that is not my name.,,EQUIFAX 1
and they have sent inaccurate information back to RESPONSE FROM XXXX!!!! USING INCORRECT NAME CFPB : Our records indicate XXXX XXXX XXXX entered into a finance agreement with XXXX Auto on XX/XX/XXXX. XXXX XXXX XXXX was provided with a Motor Vehicle Retail Installment Sales Contract which outlined the details of the agreement. XXXX XXXX XXXX signed the Motor Vehicle Retail Installment Sales Contract acknowledging full debt owed within the contract. The contract states that XXXX XXXX XXXX agreed that XXXX XXXX would maintain a security interest in the motor vehicle. XXXX XXXX XXXX vehicle was subsequently repossessed due to non-payment on XX/XX/XXXX. XXXX XXXX XXXX was provided with a Notice of Intent to Sell which outlined his right to redeem/reinstate the vehicle. The vehicle was disposed of and proceeds from the sale were applied to XXXX XXXX XXXX account leaving a deficiency balance. It is XXXX XXXX XXXX policy to provide all customers with a welcome letter which advises that we report to all three credit bureaus and will report payment history with our company. XXXX XXXX XXXX submitted a dispute through XXXX which XXXX XXXX responded to on XX/XX/XXXX updating the tradeline. The account was sold to XXXX XXXX in XX/XX/XXXX. We have determined that XXXX XXXX has complied with all applicable law and XXXX XXXX XXXX account was reported accurately. For XXXX XXXX XXXX record we have included a copy of her Motor Vehicle Retail Installment Sales Contract and Purchase Agreement. How was this verified with them saying the car was repossessed XX/XX/XXXX but sold in XXXX inaccurate information. How are they addressing me has XXXX XXXX that is not my name.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,31909,,Consent provided,Web,2023-01-05,Closed with explanation,Yes,N/A,6401465 1
and they have sent inaccurate information back to RESPONSE FROM XXXX!!!! USING INCORRECT NAME CFPB : Our records indicate XXXX XXXX XXXX entered into a finance agreement with XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX was provided with a Motor Vehicle Retail Installment Sales Contract which outlined the details of the agreement. XXXX XXXX XXXX signed the Motor Vehicle Retail Installment Sales Contract acknowledging full debt owed within the contract. The contract states that XXXX XXXX XXXX agreed that XXXX XXXX would maintain a security interest in the motor vehicle. XXXX XXXX XXXX vehicle was subsequently repossessed due to non-payment on XX/XX/XXXX. XXXX XXXX XXXX was provided with a Notice of Intent to Sell which outlined his right to redeem/reinstate the vehicle. The vehicle was disposed of and proceeds from the sale were applied to XXXX XXXX XXXX account leaving a deficiency balance. It is XXXX XXXX XXXX policy to provide all customers with a welcome letter which advises that we report to all three credit bureaus and will report payment history with our company. XXXX XXXX XXXX submitted a dispute through TransUnion which XXXX XXXX responded to on XX/XX/XXXX updating the tradeline. The account was sold to XXXX XXXX in XX/XX/XXXX. We have determined that XXXX XXXX has complied with all applicable law and XXXX XXXX XXXX account was reported accurately. For XXXX XXXX XXXX record we have included a copy of her Motor Vehicle Retail Installment Sales Contract and Purchase Agreement. How was this verified with them saying the car was repossessed XX/XX/XXXX but sold in XXXX inaccurate information. How are they addressing me has XXXX XXXX that is not my name.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and they have shown me definitively that they had not received the money from CareCredit for XX/XX/XXXX. Synchrony bank/CareCredit declined my dispute. I have since reopened a dispute. 1
and they have since closed the account and ceased collections. However the hard inquiry remains and after speaking with someone at Comenity 1
and they have stated that they consider this to be the normal way to complete a title request. As a result 1
and they have terrible customer service. Consumers should not be subjected to this treatment. I had not choice in the matter and I am extremely dissatisfied.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing LLC,TX,76034,Servicemember,Consent provided,Web,2023-04-14,Closed with explanation,Yes,N/A,6838429 1
and they have to reach this other account holder to retrieve the funds prior to putting back in my account. I have spoken to XXXX and XXXX 1
and they hung up on me. Twice. They offered no explanation for why they didn't credit the stolen funds back to my account 1
and they hung up. I called my bank again and was finally given what appeared to be the correct number for United Collection Bureau Inc. ( UCB ). 1
and they hurried up and denied my complaint and appeal. 1
and they ignored the laws. I have the right to privacy 2
and they immediately 4 days later placed the loan in active foreclosure and recorded additional notices of default. Even if their letter was truly placed in the mail 1
and they indicated charging the bank for them taking an unauthorized amount. XXXX from XXXX had quoted me {$60.00} pay for XX/XX/XXXX and that she was adjusting the bill 1
and they informed me that I would need to fill out dispute forms through a claims tool available within their app. However 1
and they informed me that the proper address for complaint letters is XXXX. XXXX XXXX in XXXX XXXX 1
and they informed me that they would have to tend to a coolant system failure 1
and they insisted in person at a local branch was the only way to verify. I asked if there is a way to temporarily access funds so I can get home 1

About this letter-indexed view

This page lists every company beginning with the letter A that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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