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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
you will notice the Copyright 2016 Recovery Database Network. The Copyright clearly reveal this document was created in XXXX 1
you will notice the Copyright 2016 Recovery Database Network. The Copyright clearly reveal this document was created in XXXX 1
you will notice the Copyright XX/XX/XXXX XXXX XXXX XXXX. The Copyright clearly reveal this document was created in XX/XX/XXXX 1
you will owe the Assignee the early termination liability ( see below ). 1
you will receive a copy of the revised report,,EQUIFAX 1
you will receive a copy of the revised report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MI,48045,,Consent provided,Web,2023-07-20,Closed with explanation,Yes,N/A,7280471 1
you will receive a copy of the revised report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
you will receive a letter of intent to foreclose. And from there 1
you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX 1
you will request deletion of your tradeline from the XXXX major credit reporting agencies. 1
you will see an email from XXXX stating that any remediation must occur post-closing. The closing disclosure will state the .5 % lender credit and any subsequent cures must occur after the closing. So basically 1
you will see huge amounts withdrawn from ATMs one day after another. That was my spending my money so I didnt have to use my card. I refused to use it. They have acknowledged on XX/XX/XXXX the first time I called and corrected the fraudulent charges up to that point. They had sent out a new card for me but had failed to close the other card 1
you will see that I have excellent payment record.This has been really challenging to my credit worthiness and stressing for quite some time now. Because I felt so betrayed by this creditor 2
you will see that the dealer overpays the paid off and return a check to my old address 1
you will see this student loan listed as CANCELED XX/XX/XXXX 1
you will still be able to go into the portal to upload supporting documentation if you havent done so. If you later decide you need to change any of the information on your claim form 1
you will still be eligible to receive any future travel credits or other non-cash equivalents that the airline may provide as compensation for the disrupted flight. '' The only reason I requested a refund instead of a travel credit is because I was fraudulently misled by their representative to believe I could keep the refund if I requested it 1
you won't be able to see your report. 1
you won't receive any money back. This was a horrifying experience and upon ending our phone call 1
you work for me. I am not trying to have a debate. Just shut the XXXX up and do your job. I am done dealing with companies that act like they don't trust me. I was more than fair in my assessment of the damage. It's not my fault that your XXXX-up 1
you would acknowledge that I met my $ XXXX monthly obligation. In fact 1
you would be obligated to cover my clients legal expenses 1
you would be subject to civil suit in California along with your client. 1
you would begin to charge me $ XXXX/day in storage fees. Because I was so afraid and because I felt I had no other option 1
you would cover me. The lady told me she could find no XXXX transactions 1
you would find the math to be fundamentally accurate. 1
you would have been presented with a screen asking for your signature. Above the signature line 1
you would have no remaining loan balance to be forgiven after making 120 payments. '' FLS is refusing to apply federal student loan payments I made between XX/XX/XXXX and XX/XX/XXXX 1
you would have received the money. I have also attached TD Bank 's own terms and conditions 1
you would include me. # 3Removes consent by the customer The application form has no place were I need to sign or initial on.,,Solomon and Solomon 1
you would need to reach out to us for accurate balances for your balance transfers. '' So they are admitting that there is no way for the consumer to know how much of each balance transfer remains at any given time. 1
you would need to request an updated payoff statement at the time to determine the correct payoff amount. I'm sorry for any stress or aggravation this might have caused you. '' Above statements suggests : Wells Fargo understood the inquiry 1
you would no longer be responsible for the outstanding balance on your Aqua water treatment system. I took a screenshot of this information! 1
you would not have called this company to verify. You are not at all allowed to parrot what the creditor has told you 1
you would say to yourself 1
you would think the issue is over. But after a week of seeing that my account was still in the negative ( they had not taken the money!!! ) and after receiving an email that I owe an unpaid balance of {$200.00} 1
you would think. Is fraud a crime or not? 3
YOU WRITTEN OR UNWRITTEN VERBAL AND NONVERBAL PER 15 USC 6802 -6805. 1
you wrote him a letter indicating his credit score was XXXX. The reasons you cite in this letter 1
you XXXX 1
you XXXX are going to start paying your bills when XXXX gets back in office. Again 1
you XXXX know-it-all. She also told me she didnt care and that she was the XXXX 1
you XXXX request in writing that we see sending periodic statements. Please choose XXXX of the following options to self service your loan to pay by phone using our free You The light Participant automated phone pay system press XXXX for Shell point mortgage service in contact information press XXXX for XXXX loan. Please note any payments received before XXXX PM Eastern time will be posted to your mortgage account that day all payments can take up to XXXX business days for funds to be drafted from your bank account. Please choose the bank account you'd like to pay from for the checking account ending in XXXX XXXX XXXX press one for the checking account ending in. XXXX XXXX press XXXX to enter information for a different bank account press the # your total payment amount due is {$4000.00}. The minimum amount due is You I'm sorry Participant {$4000.00} to pay the total amount due press one to pay only the minimum due press XXXX. 1
you'll find the letter in Notices and letters. Otherwise 1
you'll just have to wait. '' They also said they would note that I was disputing the negative balance but it seems that note doesn't appear when they call me. Since XX/XX/XXXX 1
you'll need to contact the recipient and ask them to return the funds. If you don't know who owns the address 2
you're changing the terms of the card 1
you're essentially always going to get a verified result! So 3
you're ok. '' To that 1
you've had : 25 On Time Payments 0 Past due or Delinquent View Full History Contact XXXX XXXX XXXX XXXX XXXX XXXX 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.