Total complaints
1
Filed since From
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you will see this student loan listed as CANCELED XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since From. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since From
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you will see this student loan listed as CANCELED XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX of XXXX XX/XX/XXXX to XX/XX/XXXX. My husband was also a University XXXX XXXX student with his own student loans. In XXXX and XXXX XXXX XXXX was hit with extreme economic hardship and recession. Many people across the district lost jobs and homes. My employment had mass layoffs and I received an extreme cut in pay but still worked full time. My husband | 1 |
| State | Complaints |
|---|---|
| the cancellation is reflected on the student loan with a Entered Repayment date of XX/XX/XXXX. They told me this loan had to be paid out of pocket since I canceled | 1 |
| Issue | Complaints |
|---|---|
| was laid off from his full time job as his company had mass layoffs across several departments. During that time he had applied for over XXXX jobs of which were all documented. He was unemployed for XXXX full years. During this time we ended up losing our house to foreclosure and filed for bankruptcy. XXXX of XXXX called me at my work on XX/XX/XXXX and told me I should sign up for the Doctoral program. I explained I was not able to afford my student loan payments at the time due to economic hardship | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you will see this student loan listed as CANCELED XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to From, and the most recent logged activity is From XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you will see this student loan listed as CANCELED XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX of XXXX XX/XX/XXXX to XX/XX/XXXX. My husband was also a University XXXX XXXX student with his own student loans. In XXXX and XXXX XXXX XXXX was hit with extreme economic hardship and recession. Many people across the district lost jobs and homes. My employment had mass layoffs and I received an extreme cut in pay but still worked full time. My husband", and the single most common underlying issue is "was laid off from his full time job as his company had mass layoffs across several departments. During that time he had applied for over XXXX jobs of which were all documented. He was unemployed for XXXX full years. During this time we ended up losing our house to foreclosure and filed for bankruptcy. XXXX of XXXX called me at my work on XX/XX/XXXX and told me I should sign up for the Doctoral program. I explained I was not able to afford my student loan payments at the time due to economic hardship".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you will see this student loan listed as CANCELED XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you will see this student loan listed as CANCELED XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
you will see this student loan listed as CANCELED XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against you will see this student loan listed as CANCELED XX/XX/XXXX is "was laid off from his full time job as his company had mass layoffs across several departments. During that time he had applied for over XXXX jobs of which were all documented. He was unemployed for XXXX full years. During this time we ended up losing our house to foreclosure and filed for bankruptcy. XXXX of XXXX called me at my work on XX/XX/XXXX and told me I should sign up for the Doctoral program. I explained I was not able to afford my student loan payments at the time due to economic hardship" in the "XXXX of XXXX XX/XX/XXXX to XX/XX/XXXX. My husband was also a University XXXX XXXX student with his own student loans. In XXXX and XXXX XXXX XXXX was hit with extreme economic hardship and recession. Many people across the district lost jobs and homes. My employment had mass layoffs and I received an extreme cut in pay but still worked full time. My husband" product category.
Read our methodology — how this data is sourced, computed, and verified.