Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
you've had : 25 On Time Payments 0 Past due or Delinquent View Full History Contact XXXX XXXX XXXX XXXX XXXX XXXX 3
you've had : 25 On Time Payments 0 Past due or Delinquent View Full History Contact XXXX XXXX XXXX XXXX XXXX XXXX 2
youd like to book a trip or a flight? Is that correct? 1
youll be able to see the beams are far too short on a dark country road. 1
youll need to provide me with a CERTIFIED copy of an authenticated original contract with my signature not a fraudulent application submitted on my behalf 4
Youll need to speak to XXXX XXXX. Now in retrospect 1
Young America Holdings, LLC 5
your [ California ] time at XXXX extension XXXX. 1
your ability to collect this debt 1
your account became due for XX/XX/XXXX 1
your account can be used for further purchase. '' I do not understand why they can't issue me a refund for the {$500.00}. I want to close this account 1
your account does not qualify for this promotion because the Basic Account package is not eligible under this promotion. 1
your account goes to fraud. I then had to prove to them that I was not committing fraud. They eventually solved the issue but could not renew my account as once it goes to fraud 1
your account has been credited for a total of {$11000.00} as of XX/XX/XXXX. It went on to state that the claim amount was {$11000.00} 1
your account has received consistent principal reduction since your payments were made timely. '' ... and no late charges assessed to your account in the future. '' ( Same email XX/XX/XXXX ) How can OneMain refuse to give mean actual history of the money paid from XX/XX/XXXX to XX/XX/XXXX. I made my last payment to OneMain in XX/XX/XXXX after reviewing and calculating the status of the loan from my own records showing what I believe to be approximately {$21000.00}. If OneMain disputes this amount 1
your account must be open and not in default on your account anniversary date. XXXX is not responsible for offer fulfillment. 1
your account was disqualified from the bonus and the {$250.00} was not credited to your account. 1
your account will be closed by the Bank and your account will be transferred to U.S. Bank 's Recovery Department where further collection attempts will be made. [ ... ] Your account with be closed by the Bank by XXXX/XXXX/XXXX and may be assessed a {$30.00} Account Charge-Off Processing Fee. Upon account closure 1
your account will be placed once again into this SAVE forbearance. 1
your account will be reported as past due to the credit bureaus. The next day 1
your account will remain in the Post Default Department for 12 months. Successful completion of on time payments made in those 12 months will result in your account being moved out of a post default status 1
your account with XXXX 1
your actions 1
your actions are reprehensible and unbecoming of a financial institution. Apart from the demands being made 1
your actions breach 15 U.S.C. 1681n ( Civil liability for willful noncompliance ) 1
your actions have violated my rights under the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ). 1
your agency continues to perpetuate inaccuracies that resonate far beyond the immediate realm. Rectification is imperative 1
your agency has an affirmative responsibility to investigate my allegations. Furthermore 3
your agency is currently in violation of the following federal statutes : VIOLATIONS OF FEDERAL LAW XXXX. Violation of 15 U.S.C. 1681c-2 ( b ) : Unlawful Reinsertion Without Certification You have failed to provide legal certification from the furnisher before reinserting this account. 2
your agency reported I was current in XX/XX/XXXX 3
your agency shall delete the information from my report. If the reported information is not corrected 1
your agency will be in violation of the following FCRA provisions : 15 U.S.C. 1681o - Civil liability for negligent noncompliance 15 U.S.C. 1681n ( b ) - Civil liability for willful noncompliance 15 U.S.C. 1681b - Permissible purposes of consumer reports 15 U.S.C. 1681i ( 7 ) - Failure to provide method of verification 15 U.S.C. 1681a ( 4 ) - Right to privacy 15 U.S.C. 1681c - Requirements for consumer report information In addition 1
your agents or assigns adverse credit reporting and XXXX XXXX Dollars ( {$5000.00} ) for each court appearance consumer 1
your agreement says that you reserve the right 1
your amount past due and loan amount owed 1
your application for a {$25000.00} loan at X.XX % APR is almost done! But 1
your application for the Public Service Loan Forgiveness has been forwarded to Federal Student Aid for final review. Once the review is completed 1
your are required to provide in your response 1
your attempts to collect on this debt are unwarranted and in violation of my rights. 1
your attempts to collect while referencing XXXX XXXX create a false and deceptive belief that XXXX XXXX is still participating in the collection effort. This violates 15 U.S.C. 1692e and 812 ( a ). 1
your bank accidentally leaked confidential information about tens of thousands of your wealthiest clients to a former financial adviser who subpoenaed the company as part of a lawsuit [ ^2^ ] [ 2 ]. Additionally 1
your bank account number and the check number sent to us. 1
your bank will contact us nope. Second call 2 days later : oh 1
your billing statement was mailed showing the payment due date of XX/XX/XXXX. On XX/XX/XXXX 2
your bravery 1
your bureau is legally obligated to conduct a thorough and reasonable investigation of disputes. 1
Your bureau is now being legally COMPELLED by rightful consume DEMAND to provide detailed in this matter as this matter has escalated into a pending tort action under Telephone Records and Privacy Protection Act of XXXX. To be more particular 1
Your call may be monitored or recorded for quality assurance ... '' He stated a XXXX XXXX '' from XXXX was trying to wire {$9000.00} out of my account. I said I was not seeing any of that activity on my end. He said that is because he is attempting to stop the wire. He stated 1
your call will not be transferred to do this survey. 1
your calling in reference to loan number XXXX XXXX You Yeah 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.