Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I opened Rewards Checking Plus from XXXX ( https : //www.upgrade.com/ ) after seeing Earn {$150.00}! * Once you sign up for Rewards Checking Plus and direct deposit at least {$1000.00} in XXXX days | 1 |
| State | Complaints |
|---|---|
| a part of my salary ( {$1000.00} ) was direct deposited into the said account | 1 |
| Issue | Complaints |
|---|---|
| you can receive a Welcome Bonus ( defined below ) if you ( 1 ) use an Existing Customers unique referral link to open a new checking account through Upgrade | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I opened Rewards Checking Plus from XXXX ( https : //www.upgrade.com/ ) after seeing Earn {$150.00}! * Once you sign up for Rewards Checking Plus and direct deposit at least {$1000.00} in XXXX days", and the single most common underlying issue is "you can receive a Welcome Bonus ( defined below ) if you ( 1 ) use an Existing Customers unique referral link to open a new checking account through Upgrade".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against you will receive a welcome bonus in the amount presented to you when you open your checking Account if your account is opened by the Offer Period [ and you make the requisite deposits ] ( the Welcome Bonus ). '' On XX/XX/XXXX is "you can receive a Welcome Bonus ( defined below ) if you ( 1 ) use an Existing Customers unique referral link to open a new checking account through Upgrade" in the "I opened Rewards Checking Plus from XXXX ( https : //www.upgrade.com/ ) after seeing Earn {$150.00}! * Once you sign up for Rewards Checking Plus and direct deposit at least {$1000.00} in XXXX days" product category.
Read our methodology — how this data is sourced, computed, and verified.