Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
without success 1
without such proof this account must be deleted immediately 1
without supplement opportunity. This sham violates RESPA 1024.41 ( d ) 2
without supporting documentation.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,ProCollect 1
without telling me at all. I never received XXXX invoices 1
without that information being disclosed beforehand. 1
without the account number 1
without the bonus rewards to offset the cost. 1
without the consumers permission or knowledge 1
without the creditor having provided clear proof of their accuracy.,,PENNYMAC LOAN SERVICES 1
without the information I have repeatedly requested. Therefore 1
without the need for a Guarantor. He had successfully completed his obligations under the first Lease 1
without the need for a separate request. 3
without the need for such actions. 3
without the prior consent of the consumer given directly to the debt collector 2
Without the prior consent of the consumer given directly to the debt collector ... a debt collector may not communicate with a consumer in connection with the collection of any debt .... '' My original cease and desist was received by JPMC on XX/XX/XXXX. 15 U.S. Code 1692c ( c ) states If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer 1
without underlying proof 2
without valid recourse. This was not a resolution 1
WITHOUT VALIDATION 1
without validation and without my knowledge and consent and needs to be removed from my credit file. I did not receive credit from the below listed companies. 1
without verifying the principal balance or providing a full payment history. This constitutes improper debt collection during an active statutory dispute. 1
without warning - phone call or mail 4
without warning or communication 1
without which the auction will be improper. In my case 1
without your knowledge or consent. Some examples of identity theft are attempting to open accounts 1
Witkes Law Firm LLC 1
witout any prior warning 1
WLCC 524
WMC MORTGAGE, LLC 26
Wolcott Rivers Gates, PC 3
Wolf River Development Company 224
WOLFE FINANCIAL, INC. 4
Wolfe Jones Wolfe Hancock Daniel & South LLC 1
won't come up with the money. Chase bank uses terms like discretion '' as code 1
Won't let me cancel,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CREDIT ACCEPTANCE CORPORATION,CO,810XX,,Consent provided,Web,2021-05-01,Closed with explanation,Yes,N/A,4343027 1
won't quit 1
wont start and I still have not been reimbursed by XXXX. Finally 1
WOOD FINANCE INC DBA PREMIER ACCEPTANCE 20
Woodlands Financial Services Inc 8
Woods Oviatt Gilman LLP 5
Woodward Capital LLC 6
word for word 1
work 3
work orders 4
work with me on the amount of money or try to understand I had no choice.,,Prince Parker & Associates,CA,93612,,Consent provided,Web,2018-03-08,Closed with explanation,Yes,N/A,2837396 1
worked 2
working at a school 1
working at a XXXX 1
working for several hours a day with youthfor longer than usual due to the complexities of the Coronavirus pandemic -- via distance learning. 1
Working Solutions CDFI 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.