Total complaints
2
Filed since 15 U
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows without the prior consent of the consumer given directly to the debt collector's complaint history from CFPB public records. 2 consumers have filed complaints since 15 U. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since 15 U
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How without the prior consent of the consumer given directly to the debt collector's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a debt collector may not communicate with a consumer in connection with the collection of any debt ( 1 ) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary | 1 |
| a debt collector may not communicate with a consumer in connection with the collection of any debt at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary | 1 |
| State | Complaints |
|---|---|
| or the express permission of a court of competent jurisdiction | 2 |
| Issue | Complaints |
|---|---|
| local time at the consumers location ; ( 2 ) if the debt collector knows the consumer is represented by an attorney with respect to such debt and has knowledge of | 1 |
| local time at the consumer 's location ; if the debt collector knows an attorney concerning such debt represents the consumer and has knowledge of | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
without the prior consent of the consumer given directly to the debt collector has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15 U, and the most recent logged activity is 15 USC 169, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, without the prior consent of the consumer given directly to the debt collector reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a debt collector may not communicate with a consumer in connection with the collection of any debt ( 1 ) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary", and the single most common underlying issue is "local time at the consumers location ; ( 2 ) if the debt collector knows the consumer is represented by an attorney with respect to such debt and has knowledge of".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating without the prior consent of the consumer given directly to the debt collector: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
without the prior consent of the consumer given directly to the debt collector has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
without the prior consent of the consumer given directly to the debt collector has a 0% timely response rate to CFPB complaints.
The most common issue reported against without the prior consent of the consumer given directly to the debt collector is "local time at the consumers location ; ( 2 ) if the debt collector knows the consumer is represented by an attorney with respect to such debt and has knowledge of" in the "a debt collector may not communicate with a consumer in connection with the collection of any debt ( 1 ) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary" product category.
Read our methodology — how this data is sourced, computed, and verified.