CFPB · Diversified product mix
Wood Finance Inc Dba Premier Acceptance
29 CFPB complaints · diversified mix (top product 34.5%) · top issue Improper use of your report.
Wood Finance Inc Dba Premier Acceptance: top product "Vehicle loan or lease" is only 34.5% of 29 - multi-bucket mix. Timely 89.7% · relief 6.9%. Allegations, not findings.
- Diversified product mix
- +200% filings 2017 to 2026
CFPB relief outcome brief
CCDB company wood-finance-inc-dba-premier-acceptance
6.9% relief · 89.7% timely · 29 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Santander Consumer USA Holdings Inc. (7% relief)
Wood Finance Inc Dba Premier Acceptance closes 6.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Wood Finance Inc Dba Premier Acceptance scores strongest on closed with explanation (87/100 percentile-benchmarked) and weakest on relief provided (32/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
32 / 100 percentile-benchmarked
6.9% of complaints closed with relief to the consumer
Timely response
82 / 100 percentile-benchmarked
89.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
87 / 100 percentile-benchmarked
93.1% of complaints closed with an explanation to the consumer
Most of Wood Finance Inc Dba Premier Acceptance's 29 filings include narrative text
51.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Wood Finance Inc Dba Premier Acceptance complaint mix by product
- Vehicle loan 10 34.5% – 0% relief
- Debt collection 9 31.0% – 22% relief
- Credit reporting 6 20.7% – 0% relief
- Credit reporting, 4 13.8% – 0% relief
How Wood Finance Inc Dba Premier Acceptance's 29 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 10 |
| Debt collection | 9 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
Concentrated filing states for Wood Finance Inc Dba Premier Acceptance
Top states by attributed CFPB complaint volume for this company
- Leading state
- IN
- 41.4% of this company's filings
Wood Finance Inc Dba Premier Acceptance rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2017
Top States
| State | Complaints |
|---|---|
| IN | 12 |
| IL | 4 |
| TN | 4 |
| OH | 4 |
| TX | 2 |
| FL | 1 |
| CA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 6 |
| Managing the loan or lease | 4 |
| Incorrect information on your report | 3 |
| Struggling to pay your loan | 3 |
| Took or threatened to take negative or legal action | 3 |
| Getting a loan or lease | 2 |
| Attempts to collect debt not owed | 2 |
| Communication tactics | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| False statements or representation | 1 |
| Problems at the end of the loan or lease | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2021 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 8 | 87.5% |
| 2025 | 7 | 71.4% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Wood Finance Inc Dba Premier Acceptance spreads across product buckets
Wood Finance Inc Dba Premier Acceptance's 29 logged complaints stay concentrated: only 7 states show a filing. 51.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-02.
Wood Finance Inc Dba Premier Acceptance answers 89.7% of complaints inside the CFPB's tracked window and closes 93.1% with a written explanation. 6.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Wood Finance Inc Dba Premier Acceptance.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Wood Finance Inc Dba Premier Acceptance: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 29.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 89.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Wood Finance Inc Dba Premier Acceptance (89.7% timely; 6.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix