Total complaints
20
Filed since 2017
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows WOOD FINANCE INC DBA PREMIER ACCEPTANCE's complaint history from CFPB public records. 20 consumers have filed complaints since 2017. The company has a 95% timely response rate and has provided relief in 10% of cases.
Total complaints
20
Filed since 2017
Timely response
95%
CFPB-tracked response window
Relief rate
10%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How WOOD FINANCE INC DBA PREMIER ACCEPTANCE's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 8 |
| Debt collection | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 2 |
| State | Complaints |
|---|---|
| IN | 8 |
| TN | 4 |
| OH | 4 |
| FL | 1 |
| IL | 1 |
| TX | 1 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 4 |
| Managing the loan or lease | 3 |
| Struggling to pay your loan | 3 |
| Attempts to collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 2 |
| Threatened to contact someone or share information improperly | 1 |
| False statements or representation | 1 |
| Problems at the end of the loan or lease | 1 |
| Incorrect information on your report | 1 |
| Getting a loan or lease | 1 |
| Communication tactics | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 2 | 100% |
| 2020 | 1 | 100% |
| 2021 | 3 | 100% |
| 2023 | 1 | 100% |
| 2024 | 4 | 100% |
| 2025 | 5 | 80% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
WOOD FINANCE INC DBA PREMIER ACCEPTANCE has accumulated 20 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-03-13, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, WOOD FINANCE INC DBA PREMIER ACCEPTANCE reports a 95% timely-response rate and has closed 90% of cases with a written explanation to the consumer. 10% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating WOOD FINANCE INC DBA PREMIER ACCEPTANCE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
WOOD FINANCE INC DBA PREMIER ACCEPTANCE has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
WOOD FINANCE INC DBA PREMIER ACCEPTANCE has a 95% timely response rate to CFPB complaints.
The most common issue reported against WOOD FINANCE INC DBA PREMIER ACCEPTANCE is "Improper use of your report" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.