Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

Company Complaints
with the exception of the debt securities issued to third-party investors. Our ownership of variable interests in the Lending Trust was {$16.00} XXXX and {$15.00} XXXX as of XX/XX/XXXX and XXXX 1
with the exception of the disputed XX/XX/XXXX entry. Additionally 1
with the excuse that the refund guarantee was applicable only after a year. I complied with this stipulation 1
with the expectation that Briteside Solutions would consolidate and subsequently remove these debts from my credit record. Contrary to their assurances 1
with the explanation that they were instructed to do so by XXXX I have subsequently confirmed with XXXX that this is false 1
with the false/improper/incorrect determination 1
with the FBI 1
with the final account instead listed under XXXX ( Account ending XXXX 1
with the final account instead listed under XXXXXXXX ( Account ending XXXX 1
with the final payment expected around XX/XX/year>. 1
with the following exceptions : - XXXX XXXX : ** Reported as Closed '' ( CLS ) instead of Charge Off '' ( CO ). 1
with the fraud on my card 1
with the given address as ; XXXX XXXX XXXX XXXX XXXX XXXX. XXXX. XXXX 1
with the goal of collecting interest in the unforgiven portion on the loan 1
with the help of the Office of the NYS XXXX 1
with the hope that they will be shortly followed by indictments We purchased our home in XXXX and refinanced in XXXX. At the time when we refinanced 1
with the IMMEDIATE CORRECTIONS ADDED 1
with the implicit and implied social contract to look after them in their old age and ensure that their standard of living was at least as well but no more worse off than before deciding to take on the endeavor of enrolling 1
with the inaccurate calculation of my mortgage payments and no one can tell me where my {$14000.00} 1
with the information given as of XXXX 1
with the intent and hope that everyone receiving someone elses mail will be honest enough to put that mail into the Mis-boxed slot 1
with the intent to annoy abuse and harass my daughter and I. 2
with the intent to commit 3
with the intent to defraud ( 1 ) draws 1
with the item scheduled to expire from his/her credit reports on XX/XX/XXXX. I have attached paperwork directly from the XXXX website that clearly shows the first late on thisaccount occurred on/around XX/XX/XXXX 2
with the knowledge they could not complete this element of the agreement. 1
with the last activity on XXXX/XXXX/XXXX. The information XXXX provided the credit reporting agencies is false and/or inaccurate because I did NOT enter into any Agreement with XXXX relative to a new Installment Loan or any account that opened on XXXX/XXXX/XXXX 1
with the last four digits of the card number being XXXX. Furthermore 1
with the last payment date recorded as XX/XX/XXXX. The payment history on Equifax shows a consistent CO '' ( Charge off ) status from XX/XX/XXXX through XX/XX/XXXX. 1
with the last payment made on XX/XX/XXXX. The status for each account was updated in XX/XX/XXXX. 1
with the last payment reflected in XX/XX/XXXX 1
with the last update recorded on XX/XX/XXXX The last payment date is listed as XX/XX/XXXX after the charge-off yet they treat the account as though no resolution or update occurred The remarks say charged off as bad debt and profit and loss write-off 3
with the mail soliciting me with the XXXX pre-approval which is very deceptive in nature against the consumer. 1
with the Merrill Plus Rewards Programs at the XXXX XXXX 1
with the modification monthly payment being {$3800.00}. This was the only offer presented to me as a modification throughout the time period that I had been working on a modification. 1
with the name of a barred attorney that received my Demand Letter 1
with the name XXXX XXXX XXXX I have NO association with this name 1
with the new date 1
with the new loan ( I hadn't paid on the new loan at all yet. ) My previous loan which I was paying to MOHELA Servicing 1
with the numerous errors in the legal description. What they want is $ $ and brush me off by no contact and think youre getting away by just sending documents and not communicate with me over the phonesorry WF ..not going to work. 1
with the opt out effective until revoked. I have not received adequate initial privacy notices or reasonable opt out mechanisms from all furnishers reporting to Equifax 2
with the original creditor 1
with the payment of {$25.00} taken from my paypal account 1
with the person who actually took the money from my account 1
with the Petition referred to in the Lis Pendens giving actual notice to XXXX that a court action had been brought to assert the non-existence of a default and other remedies. 2
with the phone number ( XXXX ) XXXX. 1
with the possibility of forfeiture. No explanations or reasons were provided for this drastic action. 1
with the price of each item. 1
with the promise of a modification forthcoming.In the following weeks and months 1
with the prompt receipt of the required documents 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.