Total complaints
1
Filed since DISP
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows with the false/improper/incorrect determination's complaint history from CFPB public records. 1 consumers have filed complaints since DISP. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since DISP
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How with the false/improper/incorrect determination's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| opened a Dispute with Paxful on XXXXXXXX XXXX XXXX at XXXX ( EDT ) ( while I am asleep ) claiming they received an bad/invalid card number. Under the Paxful Dispute Resolution policy | 1 |
| State | Complaints |
|---|---|
| Card details not seen by your trading partner '' and cancelled the trade | 1 |
| Issue | Complaints |
|---|---|
| and a decision on a dispute allowed to take up to 21-30 days | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
with the false/improper/incorrect determination has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to DISP, and the most recent logged activity is DISPUTE PR, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, with the false/improper/incorrect determination reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "opened a Dispute with Paxful on XXXXXXXX XXXX XXXX at XXXX ( EDT ) ( while I am asleep ) claiming they received an bad/invalid card number. Under the Paxful Dispute Resolution policy", and the single most common underlying issue is "and a decision on a dispute allowed to take up to 21-30 days".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating with the false/improper/incorrect determination: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
with the false/improper/incorrect determination has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
with the false/improper/incorrect determination has a 0% timely response rate to CFPB complaints.
The most common issue reported against with the false/improper/incorrect determination is "and a decision on a dispute allowed to take up to 21-30 days" in the "opened a Dispute with Paxful on XXXXXXXX XXXX XXXX at XXXX ( EDT ) ( while I am asleep ) claiming they received an bad/invalid card number. Under the Paxful Dispute Resolution policy" product category.
Read our methodology — how this data is sourced, computed, and verified.