Browse Companies

Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
with no response from my servicer of the lender 1
with no response. 1
with no specific explanations.,,Adler Wallach & Associates 1
with no summer break. I'm fine with all that because it allows me to work with XXXX XXXX XXXX 1
with no third-party interveners allowed. 1
with no tracking or insurance ) the check. I confirmed with her what address they sent it to. The next day 1
with no transactions done that day 1
with no transparency or clear process to undo simple errors is unfair to consumers like me who have done nothing wrong. To continue the farce in light of indisputable evidence that the transaction was not fraudulent 1
with no use of profanity or personal insults. I provide this background it is the only possible explanation for the letter I received 1
with no valid explanation. The manager only cited that it was a large amount and gave no written notice of any hold or issue. This denial occurred even though the money was inside Santanders network (not an out-of-bank transfer) and thus should have been accessible to me without delay. I was taken aback and concerned 1
with no verified recent activity since XX/XX/XXXX A potentially invalid debt under the statute of limitations in my state I dispute the accuracy and completeness of this information and request that it be immediately removed from my credit report due to : Failure to validate the debt under Section 809 of the FDCPA Lack of accurate and updated reporting in compliance with FCRA Section 623 Continued reporting despite unresolved dispute under FCRA Section 611 I am requesting that the CFPB investigate XXXX XXXX XXXX reporting practices 1
with no way out 1
with no way to advocate for myself as a legitimate customer. I canceled my CC with them after this 1
with no way to ever pay the card down or off. advance notice or clear explanation. 1
with no way to make the necessary payments 1
with no way to pay for it. My actual monthly payment was supposed to have been {$480.00} a month this whole time. Had the Autopay done its intended job and charged me the full amount 1
with no way to recover access 1
with no word from EdFinancial. During this time 1
with nobody knowing anything 1
with nonsensical claims about changing the mortgagee clause 1
with nothing. I got back on my feet and got a job but it only paid XXXX with overtime 1
with notice of intent to file complaints and pursue legal action if not resolved within XXXX business days. No resolution or response has been received to date.,Company believes it acted appropriately as authorized by contract or law,NAVY FEDERAL CREDIT UNION,NM,874XX,,Consent provided,Web,2025-09-11,Closed with non-monetary relief,Yes,N/A,15855437 1
with nowhere near the resources available to Capital One. 1
with number provided. My letter was returned to me with an accompanying letter stating they were returning my enclosed correspondence.,,JPMORGAN CHASE & CO.,WI,531XX,,Consent provided,Web,2024-03-04,Closed with explanation,Yes,N/A,8481042 1
with number provided. My letter was returned to me with an accompanying letter stating they were returning my enclosed correspondence.,,JPMORGAN CHASE & CO.,WI,531XX,,Consent provided,Web,2024-03-11,Closed with explanation,Yes,N/A,8471234 1
with numerous businesses and some government agencies! 1
with office address at XXXX XXXX XXXX XXXX 1
with one agent explicitly stating that payment arrangements mean nothing to them. 1
with one case number 1
with one exception. On XX/XX/XXXX 1
with one federal court noting that this collector is not properly licensed. This debt collector not only lost these cases 1
with one late which shows as a derogatory mark on our credit. And they flat out refuse to report our home equity line at all. 1
with one of the 60 % of employers who check your credit before they hire you. I will continue to make my monthly payments to them but I want those XXXX missed payments removed from my credit so I can have a financial future again.,,Navient Solutions 1
with one of their employees telling them that I was FULLY VERIFIED and they couldn't have cared less.. And so guess what the people on the phone did? THEY HUNG UP ON BOTH MYSELF AND THE PERSONALBANKER who was working with me!! 1
with one side claiming that they approved a chargeback 2
with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 % 1
with or without cause 1
with or without interest or other charges described in the promise or order 1
with or without notice. None of these responses identified a specific contractual provision 1
with order tracking. Equifax received my dispute 1
with original terms averaging 45 months. The {$1200.00} loan extended to XXXX XXXX XXXX was pooled as collateral backing registered securities sold to institutional investors under false representations that the underlying credit scoring infrastructure was lawfully derived and that the collateral loans were valid 1
WITH OTHER CREDITORS. I AM REQUESTING THAT THE INACCURATE REPORTING BE CORRECTED 1
with others to be forwarded to the account. With the neglect and sheer incompetency of this bank 1
with our credit rating 1
with our loans consolidated with a new term and interest rate. 2
WITH OUT MY WRITTEN INSTRUCTION! IF YOU HAVE MY WRITTEN INSTRUCTION PLEASE PRESENT IT TO ME! ALONG WITH EVERYTHING ELSE IN YOUR FILES TO VALIDATE THESE ACCOUNTS ( listed below ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Transunion you have 30 days to provide me with this information! In the meantime your neglected actions constitutes as FRAUD 1
WITH OUT MY WRITTEN INSTRUCTION! IF YOU HAVE MY WRITTEN INSTRUCTION PLEASE PRESENT IT TO ME! ALONG WITH EVERYTHING ELSE IN YOUR FILES TO VALIDATE THESE ACCOUNTS ( listed below ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Transunion you have 30 days to provide me with this information! In the meantime your neglected actions constitutes as FRAUD 1
WITH OUT MY WRITTEN INSTRUCTION! IF YOU HAVE MY WRITTEN INSTRUCTION PLEASE PRESENT IT TO ME! ALONG WITH EVERYTHING ELSE IN YOUR FILES TO VALIDATE THESE ACCOUNTS ( listed below XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Transunion you have 30 days to provide me with this information! In the meantime your neglected actions constitutes as FRAUD 1
with over {$2000.00} lost.,Company believes it acted appropriately as authorized by contract or law,RESIDENTIAL HOME FUNDING CORP.,NJ,078XX,,Consent provided,Web,2016-10-12,Closed with explanation,Yes,Yes,2157224 1
with particularity 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.