Total complaints
1
Filed since Copi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 %'s complaint history from CFPB public records. 1 consumers have filed complaints since Copi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Copi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 %'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and requesting another hearing in person due to the amount was not applied in their denial letter dated XX/XX/18 Copy of Garnishment payments been paid to Account Control Technology since XX/XX/18 totally payment in amount of {$6800.00} as of XX/XX/18 Email from XXXX Customer Service requesting complete Final Discharge of Debtors | 1 |
| State | Complaints |
|---|---|
| and the amount of {$160.00} toward the principle is not calculating interest at 4.133.63. These high interest payments are against the usury laws | 1 |
| Issue | Complaints |
|---|---|
| and completed Bankruptcy papers was included in appeal letter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 % has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Copi, and the most recent logged activity is Copies of , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 % reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and requesting another hearing in person due to the amount was not applied in their denial letter dated XX/XX/18 Copy of Garnishment payments been paid to Account Control Technology since XX/XX/18 totally payment in amount of {$6800.00} as of XX/XX/18 Email from XXXX Customer Service requesting complete Final Discharge of Debtors", and the single most common underlying issue is "and completed Bankruptcy papers was included in appeal letter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 %: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 % has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 % has a 0% timely response rate to CFPB complaints.
The most common issue reported against with only {$160.00} credited toward the loan amount principle. Please see documentation attached showing {$4700.00} payment received by ACT crediting at a rate of 75 % toward interest. A letter I received from ACT dated XX/XX/18 indicating interest was supposed to be at 4.133.63 % is "and completed Bankruptcy papers was included in appeal letter" in the "and requesting another hearing in person due to the amount was not applied in their denial letter dated XX/XX/18 Copy of Garnishment payments been paid to Account Control Technology since XX/XX/18 totally payment in amount of {$6800.00} as of XX/XX/18 Email from XXXX Customer Service requesting complete Final Discharge of Debtors" product category.
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