Total complaints
2
Filed since To s
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows with one side claiming that they approved a chargeback's complaint history from CFPB public records. 2 consumers have filed complaints since To s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since To s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How with one side claiming that they approved a chargeback's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as part of this flawed dispute process | 2 |
| State | Complaints |
|---|---|
| and the other stating the dispute was unsuccessful and did not receive any amount returned by XXXX. The net loss to me now is {$400.00} and many hours dealing with this issue.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,UNITED SERVICES AUTOMOBILE ASSOCIATION,TX,77459,Servicemember,Consent provided,Web,2025-12-21,Closed with explanation,Yes,N/A,18207939 | 1 |
| and the other stating the dispute was unsuccessful and did not receive any amount returned by Chime. The net loss to me now is {$400.00} and many hours dealing with this issue.,,Chime Financial Inc,TX,77459,Servicemember,Consent provided,Web,2025-12-21,Closed with monetary relief,Yes,N/A,18207873 | 1 |
| Issue | Complaints |
|---|---|
| which was not received on my end in USAA | 1 |
| which was not received on my end in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
with one side claiming that they approved a chargeback has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To s, and the most recent logged activity is To summari, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, with one side claiming that they approved a chargeback reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as part of this flawed dispute process", and the single most common underlying issue is "which was not received on my end in USAA".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating with one side claiming that they approved a chargeback: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
with one side claiming that they approved a chargeback has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
with one side claiming that they approved a chargeback has a 0% timely response rate to CFPB complaints.
The most common issue reported against with one side claiming that they approved a chargeback is "which was not received on my end in USAA" in the "as part of this flawed dispute process" product category.
Read our methodology — how this data is sourced, computed, and verified.