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Companies: X

Companies starting with X that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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8.0K companies starting with "X"

Showing 2.5K–2.5K of 8.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
XXXX cancelation e-mail ( attached ). Having received both written and oral confirmation that the original airfare would be refunded directly to my XXXX XXXX XXXX XXXX XXXX I purchased a replacement ticket from XXXX to XXXX on XXXX XX/XX/XXXX ( Ticket # : XXXX charged to my American Express credit card for {$250.00} ). 1
XXXX canceled my service. It seems that they never read my fax because they sent me a letter telling that : Because I did not send the cancelation '' they sided with XXXX and they told me that not only they will not give me my money back but also they will charge me again for the three months they had returned the money.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
XXXX cant access either because of this unlawful freeze. - Also XXXX Bank failed to provide accessible alternatives ''. 1
XXXX cant see it on my reports. Ive tried getting my XXXX XXXX file but that has been a strugggle to obtain. Something isnt right in how Im being reported.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
XXXX Capital One Senator XXXX XXXX Senator XXXX XXXX Representative XXXX XXXX,,CAPITAL ONE FINANCIAL CORPORATION,MA,026XX,Older American 1
XXXX Car Dealer told me they will return the license plate to DMV. I called the XXXX XXXX Bank that the car is returned and is in the hands of the dealer. The dealer never returned the license plate to DMV New York.,,EQUIFAX 1
XXXX car gargage 1
XXXX CARD ( XX/XX/XXXX ) 2
XXXX Card and XXXX XXXXk/XXXX. Account # XXXX : We verified that this item belongs to you. If you have additional questions about this item please contact : XXXX XXXX XXXX 1
XXXX Case # XXXX Dear XXXX XXXX 1
XXXX case ( XXXX ) was unexpectedly assigned an XXXX deadline without clear explanation. 1
XXXX caused my pending foreclosure by not reacting in a timely manner even after foreclosure dates were given. It took several months for XXXX to grant a pre-approval on funds. Then only three weeks later with no warning or any notification and after I let them know I would have my attny contact my lender to renegotiate per their request they erroneously denied funds after stating I was uncommunicative 1
XXXX Cc : XXXX '' XXXX ; XXXX XXXX ; XXXX : Here is a schedule that is a part of the XXXX submitted to show my income in XXXX 1
XXXX certified mail receipts 1
XXXX CFR Part XXXX ( Regulation F ) ; Interactive Bureau Regulations 1
XXXX changed the charge off '' & write off '' to a Returned Check '' which somehow seems illegal. As a result 3
XXXX charged me another {$260.00} for the next 6 months ; I saw the fake charge in time and called XXXX told them that was fraud 1
XXXX charged me for their products 2
XXXX charged my Chase Credit Card Account Number ending in XXXX 1
XXXX charged my other debit card from my actual bank 1
XXXX Charged off account ( XXXX ) XXXX XXXX XXXX Opened XX/XX/XXXX ( XXXX yrs 3
XXXX Charged-off 3
XXXX check # XXXX PAID {$370.00} ; XXXX 1
XXXX checked on his computer 1
XXXX Cir. XXXX ) 2
XXXX Citi already had my new address in their systems by this time. There was yet another irregularity during this time frame that I only learned about in XX/XX/XXXX 1
XXXX Claim Detail _ XXXX XXXXXXXX XXXXXXXX XXXXf 1
XXXX claimed I had never withdrawn authorization. When I refused to accept that explanation 1
XXXX claimed that I still owe for one of the devices. 1
XXXX claimed that the original agreement didn't contain an arbitration clause 1
XXXX claimed there were over XXXX employees and she did not know who the supervisor was. Despite this 1
XXXX claims HESAA was contacted and indicated the delinquencies should remain on my credit report. 1
XXXX claims it will take weeks even IF they remove it for it to fall off my account 1
XXXX claims they did - I decided to move on and start a new request in XXXX of this year. I sent the required documents and forms to Roundpoint on XX/XX/XXXX and received a response on XX/XX/XXXX stating that I did not qualify due to having a 30 day late payment on my account- which I know for a fact has never happened because I have been trying so hard to remove PMI and knew that a late payment would disqualify me for a period of time. 1
XXXX Close Date : XXXX XXXX 1
XXXX closed my case stating that I had not responded to them 1
XXXX CO ID : XXXX WEB XXXX XX/XX/XXXX MOBILOANS LLC DES : DEBIT XXXX INDN : XXXX 1
XXXX Collection account. 2
XXXX Collections 1
XXXX Collector mailed to Respondent a computer-generated correspondence dishonoring the offer of performance. Debt collector failed to provide verification of debt 1
XXXX Colorado and explained the situation and was referred to a personal who then called US bank XXXX department in her presence. The banker at the branch verified my wife 's identity and she then spoke with a representative in the XXXX Department. She requested more information but was unable to have the person she was speaking to provide any further information. It was revealed at that time that the date of birth which US bank had on file was incorrect and this was what prevented them being able to initially verify identity. She was advised that a XXXX investigation would need to be conducted and a response would be provided by mail in 10 business days. No further information could be provided. She then in the presence of the personal banker at the branch 1
XXXX committed numerous crimes against me including but not limited to 18 USC 1341 1
XXXX communicated to me that the vehicle was a gift to me and he would make full and complete payments on a loan they were getting. I was under the impression that XXXX and XXXX were the makers on a loan 1
XXXX Company : XXXX XXXX BANK XXXX XXXX Address : XXXX XXXX BANK XXXX XXXX 1
XXXX completely violate the fcra 1
XXXX Compliance Violations Request : I request immediate removal of all late payments. 1
XXXX Compliance Violations Request : I request removal and blocking of this account. 6
XXXX Concerns : The use of this personal and financial information without explicit consent from consumers is where the issue arises 1
XXXX concluded the investigation XX/XX/XXXX and we still dont have our money back 1
XXXX concurred that the account balance was erroneous by his calculations and information accessible to him. He assured me that he would forward an additional request for account correction ( confirmation # XXXX ) 1

About this letter-indexed view

This page lists every company beginning with the letter X that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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